Take 5 Car Wash

Reviews

• KD

  Kenard Dansbury

  4 days ago
  1.0
  I was charged multiple times for washes I never received. I went one afternoon to use the wash, paid at the entrance, and the gate never lifted. I tried again with the same card, then another card, thinking it might be an issue on my end. It wasn’t. All of the charges posted to my bank account. I contacted support and already provided screenshots of the transactions, but instead of resolving it directly, they asked for more unnecessary information and made a simple issue harder than it needed to be. Since I live nearby, I came back expecting a reasonable solution. Instead, the manager, Zander, was dismissive, unhelpful, and more concerned about trying to charge me $5 to use the vacuums than addressing the fact that I had already paid for washes I never got. He also acted like this kind of problem does not happen, yet while I was there I watched another driver get stuck at the entrance and have to honk repeatedly for help. On top of that, one of the attendants was on his phone the whole time, and there were barely any towels stocked for customers. Poor accountability, poor service, and poorly managed overall. I would not recommend this location.
• SP

  Saras Pine

  Mar 7, 2026
  2.0
  long time customer.. recent few visits not so great attendants are very casual/not so attentive in guiding the vehicle into the wash area with aligning tires to the rail. some damages to vehicle expected. on the vacuum side- the vacuum suction pressure is so high that is unsafe to use and when used on seats to vacuum it is almost damaging the seat joint . vacuum pump pressure level needs a check
• BB

  Bob Bradley

  Feb 3, 2026
  1.0
  Take 5’s corporate customer service has been extremely disappointing. I’ve experienced ongoing issues with my annual pass and have not received any return calls despite multiple attempts to reach them.
• JW

  J W

  Feb 1, 2026
  1.0
  Horrible! Doesn’t get my car clean, especially the rims. Their payment system is HORRIBLE. They keep charging my car but I still am not allowed in when I pull up. They send me inside to create a new account which is such an inconvenience with kids. Then they charge BOTH accounts next time. I ended up with SIX accounts because they kept just swiping out card and creating new accounts. Then the manager is always “out of town” when you need a refund. We ended up just having to report credit card fraud for the $600 that they overcharged our account. Do not go here!
• MD

  Michael Doner

  Jan 29, 2026
  1.0
  Today around 2pm, the outside bug wash formula was a dirty dark gray liquid (usually pink) and they had zero towels to clean our cars. I have a monthly membership and frequent other locations without any issues. This is the worst location by far.