Business Details
About
Car Wash
Part of the country's largest express car wash network, Take 5 Car Wash in Odessa offers a variety of wash options to get your vehicle squeaky clean. Pro5 washes powered by Armor All Professional include Tire Shine and Ceramic Shield for maximum shine and protection through all seasons and elements. Enjoy free vacuums and the complimentary Pro5 Detail Center including microfiber towels as well as glass and interior cleaners by Armor All Professional to get your interior sparkling like your exterior. For the best value, join Take 5 Unlimited to wash as often as you want across the entire Take 5 Car Wash network!
Details
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
728 reviews
5 stars
566
4 stars
43
3 stars
28
2 stars
20
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, many expressed frustration with poor service, lack of responsiveness, and issues with billing.
Equipment Issues
Numerous reviews highlighted ongoing problems with car wash equipment, including malfunctioning brushes, vacuums, and other machines, leading to unsatisfactory washes.
Cleanliness and Quality
Customers reported mixed experiences regarding the cleanliness and quality of the car wash, with some stating their cars were not cleaned properly.
Membership Concerns
Several customers voiced dissatisfaction with the membership process, including difficulties in cancellation and being charged incorrectly.
- VBvalerie buetheJan 3, 20262.0Not consistent-sometimes not towels, have to wait for tech to put car thru, vacuums don’t work
- ANAva NeufcourDec 11, 20255.0Great customer service
- RBRod BucklesDec 8, 20251.0During my car wash on Nov. 19, my car was pulled into the white Toyota Tacoma in front of me. The Toyota driver left the scene after my car pushed him out the exit. Take 5 blamed it on Toyota driver, but would not provide video. The facility manager was on vacation. I asked to have District Manager contact me, but was told he/she was too busy. I reported the incident to Take 5’s corporate customer service. It is December 8, and thus far - Take 5’s leadership team has not contacted me. My insurance company referred me to a local body shop to effect the repair, where the total cost is $1,500 - of which, the $500 deductible is on me! Very disappointed in Take 5! Needless to say, I cancelled my monthly membership.🤬 BTW - Shouldn’t there be an auto system shutdown if a vehicle stops or slows down in the middle of the car wash?
- DWDavid WetzelDec 1, 20251.0It was horrible as the persons running the wash was incompetent and disrespectful to my son in his car. It was not being run correctly and caused the cars in the wash to be pilling up and caused my son to run into the car in front of him and the car behind him to hit him. The do called manager lied to my son and now your not taking responsibility to fix the damage caused to his vehicle. You can forget my recommendation for the future of your business. Honestly you need to make the video footage available to me and I will blast your business on the internet. Thank you for your attention to this matter and respond to our request.!
- BMBetty MeadowsSep 26, 20251.0This is the worst Take 5 car wash location. Every time I come here which is during normal business hours, they have it closed and blocked off so that no one could go in. Why am I paying for a service if I can’t use it. On top of that, when I am able to go in, the car doesn’t get washed good and the towels to dry the car are always wet. I think it’s time to cancel my membership and find another car wash company.