Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Ocala area, turn to Safelite AutoGlass . Those in central Ocala or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 925 NW 6th Terrace, Safelite AutoGlass Ocala repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
734 reviews
5 stars
533
4 stars
33
3 stars
27
2 stars
17
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism and friendliness of the technicians, highlighting their efficiency and thoroughness during the windshield replacement process.
Communication Issues
Several reviews pointed out significant problems with communication, including difficulty reaching customer service and issues with appointment scheduling.
Installation Problems
There were multiple complaints regarding incorrect glass being used, damage caused during installation, and incomplete repairs, leading to customer dissatisfaction.
Customer Experience
While many customers reported positive experiences with the service and staff, others expressed frustration with the overall organization and responsiveness of the company.
- TCTerry CarlyleJan 2, 20265.0my Geico claims policy person set up the repair with Safelite,once approved ,Safelite kept in contact until the job was done.Very professional.
- CSconnie smithDec 31, 20251.0First of all, we are sorry we went with Safelite. It is impossible to talk to anyone. They repaired a crack in our winshield earlier this year. It spread overnight all the way across. Apparently you can't ask the automated thing any questions, you have to go online. I asked Grok if there were any shops that actually had people that answered the phone and Grok saved the day, again! I called a local shop anf someone answered! I guess we may have to let Safelite replace the windshield since they initially did the crack tepair but if we have windshield issues again we won't go back to them.
- SSSamDec 17, 20255.0Michael was transparent on when to expect him for the house call, and was totally professional and conscientious throughout the replacement. He completed the replacement quickly and made sure there wasn't a speck of glass left on my driveway or in the car. I couldn't complain about the service I received even if I tried.
- DCDawn CrawfordDec 16, 20251.0After 3 scheduled appointments to have my windshield replaced, I still have yet to get it completed. The first scheduled appointment was cancelled due to the tech having a family emergency- that's understandable. When the tech came out for my second scheduled appointment, he showed up with aftermarket glass. I lease my vehicle, so I specifically told Safelite that I needed OEM glass. For my third scheduled appointment, the tech never showed up. The local Safelite office does not accept phone calls, so I had to search for the number for the nationwide customer service. They were able to get in touch with the tech, and he said he was out all day trying to get my glass, and that Safelite was supposed to call me. Needless to say, I'm going elsewhere.
- SLShanna LandDec 16, 20251.0I just had my windshield replaced yesterday. My windshield wipers aren't working, and my brand new windshield wipers I just replaced are missing. I now have to wait til tomorrow to have someone come fix my wipers and I don't even know if they have the ones that are missing. You can't call them directly either so no one can verify they have my wipers and why they weren't put back on.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Ocala provide?
Safelite AutoGlass offers windshield repair, replacement, chip and crack repair, wiper blade replacement, and advanced safety system recalibration for vehicles in Ocala.
Where is Safelite AutoGlass located in Ocala?
Safelite AutoGlass is located at 925 NW 6th Terrace, Ocala, FL 34475, USA.
What are the operating hours of Safelite AutoGlass in Ocala?
Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass in Ocala offer mobile services?
Yes, Safelite AutoGlass provides both in-shop and mobile auto glass repair and replacement services in the Ocala area.
Is an appointment required to visit Safelite AutoGlass in Ocala?
Yes, appointments are required to receive service at Safelite AutoGlass in Ocala.
What payment options are accepted at Safelite AutoGlass in Ocala?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Does Safelite AutoGlass provide a warranty on their windshield repairs?
Yes, all windshield repairs at Safelite AutoGlass come with a national lifetime warranty.
Which postal codes are serviced by Safelite AutoGlass near Ocala?
Safelite AutoGlass serves multiple postal codes including 34475, 34478, 34470, 34474, and 34479 among others in the Ocala area.
What automotive repair services are available near Safelite AutoGlass in Ocala?
Nearby automotive services include CarSparc Motors, Turner Transmission Service, Mr. Tire, and Exotic details & more, offering auto repair, parts, and detailing close to Safelite AutoGlass.
Are there dining options close to Safelite AutoGlass in Ocala?
Yes, customers can enjoy meals at nearby places like Hardee's, Laredo Taco Company, Raise the Roost, and Oasis Tropical Cafe when visiting Safelite AutoGlass.
Where can I grab a quick coffee or smoothie near Safelite AutoGlass in Ocala?
OLA Drive Thru is a nearby coffee shop and smoothie bar where customers can quickly grab a coffee or smoothie close to Safelite AutoGlass.