Pilot Travel Center

Reviews

• BB

  Brian Blankenship

  Mar 12, 2026
  1.0
  I was here getting gas and came up to a conversation where the assistant manager Missy was having with her employee about another employee who is Black Missy said she needs go work over on Wendy’s side with her kind, kind of messed up if you ask me
• MB

  morris boner

  Mar 10, 2026
  5.0
  Good
• CI

  Craig Ingle

  Mar 10, 2026
  1.0
  Terrible overnight employee manager, very hostile. Recommend either stopping up at 143 or 153 off of 75 at loves and pilots over there or hitting the loves just south off of 75 or the pilots in wildwood off of 75 I won't be returning to this location
• PH

  Pewey Herman

  Jan 31, 2026
  4.0
  I come in this location sometimes throughout the years, I live in Summerfield. Why is it when I come in there and see the nasty cappacino drip pan filthy since probably this morning did I just get rode hard from your employee for having my bag on the counter near it where I was reluctant enough to feel comfortable setting it down on the barely clean table next to it. One customer comes up and the flap of my bag was hanging over blocking have the cups. Was mid conversation on how to fix my well water pump and didn't want to be rude and walk away from other employee showing me a picture of what to fix real quick. She comes back over after telling me to move it, and instaost I do it right there in then. I move it, pay for coffee, walk back over, she still has yet to clean the counters or cappacino machine tray splattered with. sugar and old hot chocolate, but she's picking on me over bag and not writing about her real job. It's not appreciated and she needs to do her real work instead of bullying customers.
• JJ

  Jamie

  Jan 15, 2026
  1.0
  The store itself and most of the employees deserve 5 stars. But what I witnessed the last visit has me writing a review and putting in complaint to corporate. They have a young girl with such a nasty attitude. She apparently is a manager. I witnessed her throw keys down so rudley to a maintenance guy Daniel I think his name was, nicest guy. This girl so nasty. Gotta give it to the guy, he kept his composure .The way she talked to not just him but cashier as well. This store is going down if this is the type of management running the place. I'm a driver and have been coming for years. Usually very nice ppl..

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