Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Ocala, FL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,494 reviews
5 stars
1,231
4 stars
709
3 stars
341
2 stars
78
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting employees like Joe and Tika for their exceptional service.
Cleanliness
While some reviews noted clean facilities, others reported issues with dirty bathrooms and showers, indicating inconsistency in cleanliness standards.
Parking Issues
Several customers mentioned difficulties with parking, particularly the tight spaces and poor layout for exiting the lot.
Shower Conditions
Numerous complaints were made about the showers being dirty, slow to clean, or having maintenance issues, leading to long wait times.
Food Quality
Feedback on food quality was mixed, with some praising the offerings from Wendy's while others reported cold or unsatisfactory food.
- MWmirya wilsonNov 4, 20251.0Would give it zero stars…bathrooms are tiny and tolerable was left with someone’s shaved hair on it. Also went to the Wendy’s connected and there was black mold in the fountains even in the store part. It even was coming out in my drink. Customer service was terrible. Wish I got pictures but this is why I go to loves. :/
- CACarl “karl” AlbornozOct 23, 20255.0Thanks Joe, so kind and helpful he did make a difference in the experience Im sorry that the manager was so disrespectful First of all if an employee made a mistake, you're not supposed to call it out in front of the customers even less in such a disrespectful way. If it was me i would have quick on the spot But joe was always smiling nice and kind helping not just me but all the customers around. BRAVO for him. A perfect example of an employee that makes you want to come back.
- IMIllya MatviyivOct 9, 20255.0Good parking, great shower. No beer 🍻
- MDM K DOct 4, 20255.0Clean facilities. Ample soap and toilet paper
- IDIlostmypetrock D:Sep 5, 20251.0Manager Peggy and the other people cleaning the showers are rude, unprofessional, and discriminatory. I paid for a shower here and while I’m still in the shower I’m being rushed with aggressive knocks from cleaning staff and the manager saying I have to leave NOW or the cops will be called on me for trespassing bc they put some imaginary time limit for how long I can be in the shower. This is SUPER unprofessional. I’ve never once had an encounter like this in any pilot.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in Ocala, FL provide?
Pilot Travel Center offers gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee. They support professional truck drivers, RV, EV, and auto drivers.
What are the operating hours of the Pilot Travel Center in Ocala, FL?
The Pilot Travel Center in Ocala is open 24 hours a day, 7 days a week, including holidays.
Are showers available at this Pilot Travel Center location?
Showers availability varies by location. You can check the Pilot store locator tool to find locations offering showers or contact the store directly for more information.
Does the Ocala Pilot Travel Center offer overnight parking?
Yes, overnight parking is available, but for specific rules and restrictions, please contact the store directly.
What payment methods are accepted at Pilot Travel Center in Ocala?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and contactless payments.
Does the Ocala location have facilities such as laundry and CAT scale?
Laundry facilities vary by location, so please contact the store directly. All Pilot locations, including Ocala, have CAT scales available.
Can I order food pickup or reserve parking at the Ocala Pilot Travel Center using an app?
Yes, you can use the Pilot app to order food pickup and reserve parking conveniently.
What are some nearby places to Pilot Travel Center in Ocala, FL, useful for travelers?
Nearby places include Cinnabon for bakery and coffee, Bobbie Sue's Country Market for shopping, and Wendy's fast food restaurant. Travelers might enjoy visiting these before or after their stop.
Is there an electric vehicle charging station near the Pilot Travel Center in Ocala?
Yes, the Pilot Electric Vehicle Charging Station is located nearby, offering convenient charging services for EV drivers.
How can nearby transportation options like Greyhound Bus help customers visiting Pilot Travel Center in Ocala?
The Greyhound Bus station nearby provides convenient transportation access for travelers visiting the Pilot Travel Center, making it easier to plan your trip and stops.