Enterprise Rent-A-Car

3.9
361 reviews

About

Car Rental AgencyVan Rental
Book with Enterprise Rent-A-Car to access thousands of airport and OCALA car rental locations near you. If you are traveling in FL or abroad you can rent a car from Enterprise in over 30 countries around the world. Everything we do, we do with our Standard of Care backed by 65 years in business and exceptional customer service. Enjoy easy booking online or through the Enterprise app. Start your rental car reservation with Enterprise today!

Location

Enterprise Rent-A-Car
1770 SW 60TH AVE, OCALA, FL
34474, United States

Hours

Reviews

3.9
361 reviews
5 stars
222
4 stars
33
3 stars
20
2 stars
7
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly at the Ocala location.

Reservation Issues

Numerous reviews highlighted problems with reservations, including unavailability of cars despite confirmed bookings.

Cleanliness

Several customers reported issues with the cleanliness of the vehicles, with some stating that cars were not up to expected standards.

Management Concerns

Feedback indicated dissatisfaction with management, particularly regarding unprofessional behavior and poor communication.

Efficiency

While some customers experienced quick and easy rentals, others noted delays and inefficiencies during the check-in and check-out processes.
  • MR
    Michael Roman
    4 days ago
    5.0
    Needed a rental after a small fender bender. The other driver's insurance hooked me up with Enterprise. Truly a great experience. The car was relatively new. It was very well cared for and fun to drive. Customer service was top notch and pricing was great which is probably why the insurance company was happy too. I couldn't ask for more. Will use again if needed.
  • SS
    S
    Nov 12, 2025
    1.0
    Didn't have any vehicles that were claim to be available. And the vehicle wasn't even clean on the inside when I got it. Food crumbs over the seats.
  • HV
    herous en voyage
    Nov 11, 2025
    1.0
    We are a French family. We booked a vehicle, paying with our bank card, but when we picked it up, our card wasn't accepted by the staff because we have a debit card, not a credit card. We weren't informed of this when we booked, and it really impacted our stay. Cash payment was also refused It's a real waste of time for us. An hour spent only to leave empty-handed..
  • BD
    Ben Danino
    Nov 7, 2025
    1.0
    Worst place you get different cars small car and higher price.
  • CH
    Christopher Horne
    Oct 23, 2025
    5.0
    Everything was set up by my insurance plan, Enterprise just made it that much easier.

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car in Ocala, FL?

Enterprise Rent-A-Car in Ocala is open from 7:30 AM to 6:00 PM Monday through Friday, and from 9:00 AM to 1:00 PM on Saturdays and Sundays.

Where is Enterprise Rent-A-Car located in Ocala?

It is located at 1770 SW 60TH AVE, Ocala, FL 34474, United States.