Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Ocala, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Ocala location today.
Location
Hours
Reviews
4.0
926 reviews
5 stars
582
4 stars
95
3 stars
44
2 stars
31
1 star
174
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the outstanding and friendly customer service, highlighting specific staff members for their professionalism and helpfulness.
Vehicle Availability
Several reviews noted issues with vehicle availability, including reservations not being honored and customers being offered smaller or less desirable vehicles.
Cleanliness and Condition
While many customers reported clean and well-maintained vehicles, some expressed dissatisfaction with the condition of the cars they received, citing cleanliness issues and mechanical problems.
Efficiency
Customers appreciated the quick and efficient rental process, with many noting that they were able to get in and out quickly.
Communication Issues
There were complaints about difficulties in reaching the location by phone and issues with communication regarding reservations and vehicle availability.
- SFSteph FergusonJan 4, 20262.0Received a car with a quarter tank of gas and it smelled like cigarette smoke. The staff on site was not near as friendly as I’ve had in the past and just seemed concerned with getting me out of there as quickly as possible.
- GPgladys perezJan 1, 20265.0Customer service was outstanding very polite curious and on point with everything they made me feel good and comfortable than you
- SSSamanthaDec 31, 20255.0I love the experience of renting clean, comfortable, and unique vehicles from this location. We’ve been using the same Enterprise location for several years, and it has consistently been a great experience. The staff are friendly, professional, and extremely helpful, even while managing high customer demand. While the location could benefit from a larger parking lot due to the volume of customers they serve, the service more than makes up for it. I highly recommend Enterprise, especially the Ocala, Florida 200/301/441 location.
- BCBern CatDec 30, 20251.0Trying to call this location leads to an infinite cycle of being put back to the main menu rather than talking to someone.
- AAAleshaDec 18, 20251.0Horrible!! I rent cars pretty often normally through budget but was told to give them a try because they had a better price. Never again will i rent with them. They tried to tell me when i got there for my 730 rental I couldn’t rent the car due to the car needing new tires and that they didn’t have a replacement car for me that i would have to go to another location for a car! After arguing about how that’s not my fault and they should of figured that out before letting it get booked one of the other guys in there said I could rent it if I was ok with the tire tread being pretty close for new tires. I was already running late due to them telling me they couldn’t rent it to me and giving me the runaround that I just took it, so all that to rent the car anyway and make me 30 minutes behind schedule. Then to really top it off the car had a open door light alert that wouldn’t go off and you couldn’t clear it so my whole ride I couldn’t see half the dash because the light wouldn’t go off. Honestly the whole experience is pretty rough I wouldn’t recommend this location. And would be hesitant to try to rent from another enterprise
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Ocala offer?
Enterprise Rent-A-Car in Ocala offers a wide range of vehicles including cars, vans, and luxury cars to fit your rental needs.
What are the hours of operation for the Downtown Ocala Enterprise Rent-A-Car location?
The Downtown Ocala location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a rental car at Enterprise Rent-A-Car in Ocala?
You can reserve a rental car online at their website or by visiting the reservation URL: https://www.enterprise.com/en/car-rental-locations/us/fl/downtown-ocala-4304.html.
Does Enterprise Rent-A-Car in Ocala accept credit cards and cash?
Yes, they accept payments via American Express, Visa, Mastercard, Discover, cash, and checks.
Is there a special weekend rate available at Enterprise Rent-A-Car Ocala?
Yes, Enterprise offers great weekend rates which can be booked through their website's weekend specials page.
Are there any nearby gas stations convenient for refueling rental cars?
Yes, the Marathon Gas station nearby is a convenient option for refueling your rental car during your visit.
Where can I find dining options near Enterprise Rent-A-Car in Downtown Ocala?
Nearby dining includes Tropical Delight 1, a Caribbean and Jamaican restaurant, and Darrell's Diner for classic diner fare, both great choices before or after your rental experience.
Are there nearby accommodations close to Enterprise Rent-A-Car in Ocala?
Yes, the Holiday Motel and Town Plaza Motel are nearby accommodations where you can stay conveniently close to the rental location.
Is there an ATM nearby if I need to withdraw cash for my rental?
Yes, you can find both a PNC ATM and Bitcoin Depot nearby to withdraw cash or handle currency exchanges as needed.
What services besides car rental does Enterprise Rent-A-Car in Ocala offer?
Besides standard car rentals, Enterprise offers van rentals, luxury car rentals, and airport pick-up services.