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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.0
(938 reviews)

Business Details

448 SW 10th St, Ocala, FL
34471, United States
(352) 237-0002

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Ocala, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Ocala location today.

Location

Enterprise Rent-A-Car
448 SW 10th St, Ocala, FL
34471, United States

Hours

Reviews

4.0
938 reviews
5 stars
589
4 stars
99
3 stars
44
2 stars
32
1 star
174

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individuals who provided exceptional service.

Vehicle Quality

Several reviews highlighted issues with vehicle cleanliness and maintenance, including cars smelling of smoke and having mechanical problems.

Reservation Issues

Multiple customers reported problems with reservations, including not having the reserved vehicle available upon arrival and difficulties with payment methods.

Efficiency

Customers appreciated the quick and efficient service, with many noting that the rental process was smooth and fast.

Location Challenges

Some feedback indicated that the location could be difficult to access due to parking issues and the layout of the property.
  • JJ
    James Napier (jay)
    3 days ago
    2.0
    Well I first made a called in to let enterprise know my rental car/ wagoneer keeps shutting off on me, when I stop it shuts off I called the 1800 number and they said they would have a new rental waiting, so I get there tell him what happened and I ask hey can you let me know if I have a car waiting for me, under me or my wife, but what bother me was he didn't even try hard to check anything, didn't check my name or anything. So left and again which i was on hold forever, crazy. And still didn't get any help
  • GM
    Goat Man
    4 days ago
    5.0
    Did great job..I am very happy
  • MS
    Marlina Sims
    Feb 10, 2026
    5.0
    How easy it was to extend the rental agreement and the staff were super friendly and courteous
  • AA
    A Avt
    Feb 10, 2026
    5.0
    Thank you for helping us swap the vehicle. The team at this location was very helpful. Much appreciated ⭐️⭐️⭐️⭐️⭐️
  • JM
    Jeff Minton
    Jan 26, 2026
    5.0
    Excellent experience with Enterprise! Walked in with no reservation and not sure if I was going to be able to get a car that day at all… drove out 15 minutes later with exactly the vehicle I needed. The drop off experience was the same as well. Prompt, polite and professional! Thanks again WM

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Ocala offer?

Enterprise Rent-A-Car in Ocala offers a wide range of vehicles including cars, vans, and luxury cars to fit your rental needs.

What are the hours of operation for the Downtown Ocala Enterprise Rent-A-Car location?

The Downtown Ocala location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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