AutoZone Auto Parts

4.4
489 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Ne Jacksonville Rd in Ocala, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Ocala, FL or call us at (352) 401-9243.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3467 NE Jacksonville Rd, Ocala, FL
34479, United States

Hours

Reviews

4.4
489 reviews
5 stars
330
4 stars
93
3 stars
32
2 stars
11
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with specific mentions of employees like Andrew and Dana for their exceptional service.

Knowledgeability

While many employees were noted for their helpfulness and knowledge, there were also complaints about some staff lacking basic automotive knowledge, leading to frustration for customers.

Product Availability

Most customers found that the store generally had the parts they needed, although there were instances of stock issues and employees being unable to locate items.

Store Experience

The store was described as clean and well-organized, contributing to a positive shopping experience, though some customers reported slow service during busy times.

Mixed Reviews

While many reviews were positive, there were notable negative experiences regarding customer service and staff knowledge, indicating inconsistency in service quality.
  • DF
    Donna Foika
    Nov 10, 2025
    5.0
    Helped me figure out why I had multiple lights on my dashboard lighting up.
  • CS
    Caasi Sol-Heir
    Nov 5, 2025
    5.0
    The cashiers was very knowledgeable and also efficient in just answering a couple questions I had while testing my battery.
  • BH
    Bob Helliwell
    Nov 4, 2025
    2.0
    Never has anything in stock,then say it's going be here in the morning. 3:30 next afternoon it shows had mechanic waiting on a Sunday. What pisses me off it came from Bellevue. I could have picked up an got home in 30 minutes 🤔🤨
  • TC
    Tammy C
    Oct 15, 2025
    5.0
    Lighting was good, self checkout.
  • JJ
    Janice
    Sep 19, 2025
    5.0
    My engine light came on and I was driving past the Auto zone store so I stopped in to get it checked ,the guy was very kind and came out to diagnose it .Found out what it was and took care of the problem.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Ocala, FL?

AutoZone Auto Parts in Ocala, FL is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Ocala offer in-store pickup and same-day delivery?

Yes, this AutoZone location offers both in-store pickup and same-day delivery services for your convenience.