Enterprise Rent-A-Car

Reviews

• MM

  Monica Mondia

  4 days ago
  5.0
  I recently had an outstanding experience with Enterprise Rent-A-Car in North Port, and I can confidently say they set the standard for customer service in the rental industry. From the moment I walked in, I was greeted with professionalism, friendliness, and genuine care (by nicia and Jalen) They are amazing. The booking process was smooth and hassle-free, and the staff went above and beyond to make sure I got exactly what I needed. The vehicle itself was spotless, well-maintained, and performed perfectly throughout my trip. It’s clear they take pride in the quality of their fleet. What truly stood out was their attention to detail and willingness to help. Every question I had was answered patiently, and they made the entire experience feel easy and stress-free. Returning the car was just as seamless—quick, efficient, and handled with the same level of professionalism. If you’re looking for reliability, excellent service, and a company that truly values its customers, I highly recommend Enterprise. I’ll definitely be using them again in the future!
• CL

  Cammie Lucas

  Apr 4, 2026
  5.0
  Jalen was amazing and very helpful! 10/10
• RR

  Rachel Rubo

  Mar 24, 2026
  5.0
  Jaylen went above and beyond to help us out and get a car that fit our needs! We really appreciate him and would recommend this location!
• RW

  Richard Walsh

  Mar 10, 2026
  1.0
  Quick and to the point. I called the local number to rent a car, I asked do you have any cars ? The employee said Yes we do, would like to make a reservation? I said yes. So after the full process over the phone, and a confirmation email , low and behold I get a ride , get dropped off, walk in and guess what ? No cars nothing to give me, sorry. The place stunk like weed when I walked in, I said your kidding right? NOPE ! Not a care in the world sorry-
• CM

  Christine Merchant

  Mar 5, 2026
  1.0
  To start, when I arrived they couldn't find my reservation. I reserved a compact and they offered me a SUV. No offer to discount the price difference. A sedan came in while I was there so they cleaned it real quick and gave me that. Also no discount for not having the compact that I reserved. Car had dents and dings pretty much all over. The drivers door hinges sounded like they were going to break. After getting the car, I noticed that the brakes vibrated when braking. Then found out it did not want to start. It would act like the battery was dead. Then the next attempt, it would try to turn over. Finally it would start. There was clearly an issue. I called the office and told them. She said unfortunately they didn't have any cars to switch it out. She offered to put me on a wait list for a switch out if one came in. I asked what I was supposed to do if it didn't start and she advised me to call roadside assistance. While I was driving it, I turned and temporarily lost power steering. A message popped up on the dashboard saying "Steering power loss take to dealer ". After the turn power steering came back. However it kept repeating the same thing. Loss of power steering, message pops up. I finally made arrangements to borrow a family members car and took it back to Enterprise on Sunday March 1st. Nowhere near the 30 day limit and before I got my car back from the insurance. I can't believe your company would send a car out in that condition. I will not recommend your company. Next time I'll rent from Hertz.

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