Advance Auto Parts

4.0
456 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 11590 Biscayne Blvd in North Miami offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
11590 Biscayne Blvd, North Miami, FL
33181, United States

Hours

Reviews

4.0
455 reviews
5 stars
261
4 stars
71
3 stars
43
2 stars
11
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were criticized for rudeness and lack of assistance.

Employee Attitude

Several reviews highlighted issues with employee attitudes, particularly among male staff, who were described as dismissive or rude, contrasting with positive remarks about female employees.

Product Availability

Customers generally found the store well-stocked and able to provide the parts they needed, although there were instances of poor service related to product inquiries.

Store Management

Management received mixed reviews, with some customers praising specific managers for their helpfulness, while others reported negative interactions with management that affected their overall experience.
  • NK
    Nikita Kurilin
    4 days ago
    1.0
    Pretty upset about the battery quality. What is an interesting purchase for cars and motorcycles, all the same… last thing was: we will return a 20-25$ battery, at the end of the day, gave me zero Started explaining to me why, which is dumb, you need to speak it out before I pay, not after: I hope companies like this will no longer exist soon
  • AP
    A P
    Dec 29, 2025
    1.0
    If you’re in customer service, you should show up for customer service. You’re getting paid to do a job. Do it! That’s all I’ll say about this location.
  • PR
    Peter Roca
    Dec 18, 2025
    5.0
    Jhaquelin, went above and beyond to find a much needed part. I really appreciate the effort and positive attitude. Great customer service
  • SB
    Shatoya Barley
    Nov 22, 2025
    3.0
    These 4 starz is for the young lady yhaqueline only as she seems to be the only one with great attitude.. I came to this location based off the reviews and that bald guy with the glasses that work there needs better customer service training. After waiting in line behind 6 people I politely ask him to check my battery in my car, instead of doing so he brushes me off to the side to take the next customer…. Ok fine now the store is empty and he is still ignoring my request and eventually walks to the back of store. I finally ask the young lady to assist me and she does it with no problem even changes the battery . A 5 min job that the bald head guy refused to do, sad that a woman can stand out in such a male centered job position just Pathetic.
  • DH
    Dylan Hersey
    Oct 26, 2025
    5.0
    Ronnie and Curtis helped me get my moped battery jumped right before closing going out of there way after closing. Even called someone in the area to help with some repairs.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*