Advance Auto Parts

4.0
450 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 11590 Biscayne Blvd in North Miami offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
11590 Biscayne Blvd, North Miami, FL
33181, United States

Hours

Reviews

4.0
449 reviews
5 stars
259
4 stars
72
3 stars
41
2 stars
11
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others are criticized for rudeness and lack of assistance.

Staff Attitude

Several reviews highlight negative attitudes from male staff members, with reports of unprofessional behavior and dismissive interactions.

Product Knowledge

While some employees demonstrated excellent product knowledge and assistance, others were noted for their lack of understanding and inability to help customers effectively.

Store Operations

Customers expressed frustration with long wait times, poor management during busy hours, and issues with store hours and availability.

Positive Experiences

Despite the negative feedback, there are numerous positive mentions of specific employees who provided exceptional service, indicating that there are capable staff members within the store.
  • DH
    Dylan Hersey
    Oct 26, 2025
    5.0
    Ronnie and Curtis helped me get my moped battery jumped right before closing going out of there way after closing. Even called someone in the area to help with some repairs.
  • JS
    Jackson Son
    Oct 13, 2025
    1.0
    Today (October 13, 2025, at 12:55 PM) I visited the Advance Auto Parts store located at 11590 Biscayne Blvd, North Miami, FL 33181 to charge my car battery. The employee named Arthur refused to provide the service, saying there was “no program to reset the computer.” I believe the store should have the proper equipment and knowledge to handle such basic services, especially when they are advertised as free. It seemed that the employee simply didn’t want to assist because it was a complimentary service. Very disappointing experience and not what I expected from Advance Auto Parts.
  • JS
    JB Sanchez
    Oct 4, 2025
    1.0
    The guy who appeared to be the manager was extremely rude and not helpful at all. He clearly had no interest in helping me more than the bare minimum and wanted to get the interaction with as quickly as possible. Horrible service from him. The younger girl working was friendly at least. But what does it say about your store when the person in charge barely acts like they can be bothered to help
  • MC
    Manuel Cerna
    Sep 30, 2025
    5.0
    Su personal son muy atentos y sus productos de excelente calidad.
  • JM
    Julio Marquez
    Aug 3, 2025
    4.0
    Exelente todo

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*