Need a rental car in New Smyrna Beach, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our New Smyrna Beach location today.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Dan and Vince for their exceptional service.
Reservation Issues
Several reviews noted problems with vehicle availability, including instances where customers arrived to find no cars available despite having made reservations.
Overall Experience
While many customers reported positive experiences with clean vehicles and efficient service, there were also significant complaints about poor communication and unprofessional handling of reservations.
Cleanliness and Condition
Customers generally appreciated the cleanliness and maintenance of the vehicles, although there were some reports of receiving cars that were not cleaned properly.
MH
Mark Head
Jan 5, 2026
5.0
Very nice people there, easy to deal with
BF
Billy Falcon
Jan 4, 2026
5.0
Yes, the manager is there. Dan was. I was very diligent and was backing up another manager that just had a baby and he was very professional and I couldn’t believe his expectations how he was running that company by himself was very professional and helpful with my issue with my truck, he got me into a vehicle. I was very good on gas and it worked out and he post dated the week just in case I needed it longer so I get the weekly rate. It was very helpful Dan the manager. They also have a dropbox at their location if they’re closed, which was very convenient. And even called me back and let me know all the details about my card…Five ⭐️ ⭐️⭐️⭐️⭐️
CV
Carol Vogt
Jan 4, 2026
5.0
Great staff and well equipped clean car!
BO
Brianna 'Diesel Diva' Ogle
Dec 30, 2025
3.0
I liked this place because it worked with us not having a credit card. Have always used them since we don't plan on having credit cards at all. I booked a mini van for a trip across the country for my family that has a 1 yr old and 9yr old. Confirmed that I would be there that morning. Got there and there was not one available at all. So they were calling around looking for one and told that another local enterprise will be sending one over. There was also another woman waiting for the same van. After an hour of waiting they sent us a half hour away to another one was told they would have one for us there. Got there and they had people waiting and of course no mini vans. Waited until 1pm. Our pick up time was 9. I was never so mad and my kids were out of their minds the whole trip because of not leaving at the best time. So disappointing
TF
Tiana Francisca
Dec 3, 2025
5.0
DAN‼️DAN‼️ DAN‼️ Enterprise finally got it right with DAN….. so we had a nightmare of and issue caused by another location and went to the NEW Smyrna location and met DAN‼️ He goes above and beyond for his customers. Every time I went to the new Smyrna Beach location it always seems very busy but Dan’s Professionalism has a way of making you feel important. He definitely rolls out the red carpet for you and if there is a way he will find it. He gives you that Chick-fil-A experience. I’m so thankful for his help working with him is extremely easy. We will follow Dan wherever he goes Because at least you’ll have a piece of mind, knowing that you will be taken care of and have great service.