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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.3
(829 reviews)

Business Details

5510 US Highway 19, New Port Richey, FL
34652, United States
(727) 845-5010

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in New Port Richey, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our New Port Richey location today.

Location

Enterprise Rent-A-Car
5510 US Highway 19, New Port Richey, FL
34652, United States

Hours

Reviews

4.3
829 reviews
5 stars
576
4 stars
98
3 stars
38
2 stars
21
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees going above and beyond to assist.

Vehicle Quality

Feedback on vehicle cleanliness and condition was mixed; while some customers received clean and well-maintained cars, others reported issues with the vehicles being dirty or in poor condition.

Reservation Issues

Several customers experienced problems with vehicle availability and reservation accuracy, leading to dissatisfaction with the rental process.

Efficiency

Customers noted that the rental process was generally quick and easy, although some reported long wait times during busy periods.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding rude staff interactions and unresolved issues, indicating inconsistency in service quality.
  • VN
    Victoria Neck
    3 days ago
    1.0
    Not going to blame them for Direct General insurance not handling their responsibilities. However, the fact that Enterprise picked me up from the collision center, drove me to their rental location and then would not at least bring me back to the collison center, is where they FAILED! I had to walk 6 miles home! I ended up getting a rental from AVIS, whom were appalled when they heard how Enterprise handled it! Yes, Direct General Insurance did not handle the payment process correctly, but, Enterprise should have a least brought me home or back to the collision center.
  • MM
    Michelle Moore
    Feb 23, 2026
    1.0
    I needed the largest SUV avaible to carry wedding dresses and gowns to wedding 300 miles away to Miami. The wagoner they provided was their premier and it was perfect size. All good until start driving and shaking starts at 74 mph and then engine light come on in the way back! Good Luck! When I returned I was told maintenance was up to date. Ok yeah.
  • TT
    TOMEK
    Feb 17, 2026
    5.0
    The staff here is phenomenal and honestly deserve a raise for how professional and accommodating they are. They made the whole experience so much better. I had a few issues with the car I originally reserved, but they didn’t hesitate to go out of their way to give me other options and make sure I was happy. That kind of customer service is pretty rare these days. I really appreciate them and would definitely recommend this branch.
  • DS
    Devin Smetzer
    Feb 9, 2026
    1.0
    Most importantly don't waist your time calling. While there the phone rang non stop while some employees were free that could have picked up. Rude customer service. I dropped off a truck after hours that they didn't check in. They bark orders at customers on where to park in their lot. Witnessed another customer returning a vehicle and the guy that moves the vehicles around could have just taken the keys and moved it where he wanted instead of barking orders at people. Aggressive driving in the lot by him almost resulted in collision. The vehicle I was given didn't have wipers that worked. As someone who use to have a business account with them, I'm going some where at the bare minimum i don't have to worry.
  • PN
    Penny Nickel,Dime,Quarter
    Feb 7, 2026
    5.0
    Renting from Enterprise is a pleasure!They treat me with respect and have good prices!would highly recommend them!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in New Port Richey offer?

Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, and luxury cars to suit various rental needs.

Where is the Enterprise Rent-A-Car location in New Port Richey?

The Enterprise Rent-A-Car is located at 5510 US Highway 19, New Port Richey, FL 34652, US.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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