Enterprise Rent-A-Car

4.3
808 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in New Port Richey, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our New Port Richey location today.

Location

Enterprise Rent-A-Car
5510 US Highway 19, New Port Richey, FL
34652, United States

Hours

Reviews

4.3
808 reviews
5 stars
560
4 stars
98
3 stars
38
2 stars
21
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, professional, and helpful, with many customers highlighting individual employees for their outstanding service.

Vehicle Quality

Most customers report that the vehicles are clean, well-maintained, and reliable, although there are occasional complaints about specific issues with vehicles.

Rental Process

The rental process is generally described as quick and easy, with many customers appreciating the efficiency of the service.

Staffing Issues

Some reviews indicate that the location may be understaffed during busy times, leading to longer wait times and overwhelmed employees.

Pricing Concerns

While many customers find the pricing reasonable, there are complaints about unexpected charges and the need for clearer communication regarding fees.
  • JK
    Joseph Kaminski
    2 days ago
    1.0
    2nd time trying to rent a car and the app allows you to book cars they don't have. And when they offer you a different car its also not avalible because of lack of maintenance
  • SS
    Skye Smith
    Nov 13, 2025
    1.0
    Don’t know how to answer the phone and once they do you get different information everytime
  • WW
    wasonha
    Nov 13, 2025
    3.0
    Car was a piece of junk, somewhat dirty and smelled odd. Staff was friendly but were understaffed, 2 people doing the job of 4. They were running a rat race. longer than needed wait time because of this. at one point a manager emerged from nowhere and did nothing. she could have helped in some way but did nothing. while waiting they had to call to tell a person they didn't have the pickup truck nor an suv they had tried to rent. all the vehicles available were crap, and they weren't "available", each one people had to wait for it to get "cleaned", which it felt filthy and hadn't been detailed except for a 10 minute wipe down at most. i've used enterprise for over a decade and this is probably the worst
  • PY
    Princess Young
    Nov 1, 2025
    5.0
    Very good price - excellent service and no smell or dirty car like some other local places I've experienced . Staff was professional, personal and helpful. First rental that actually looked to see that there was a spare tire, I usually have to ask to make sure. I'm a travel agency owner and have rented nationally and internationally, and they rate in the top 5 for product and customer service. Highly recommend this location.
  • DC
    Doug Clery
    Oct 23, 2025
    5.0
    Liked that the driver picked me up from the repair shop, and then another driver dropped me back off at the repair shop at the end of the rental. The staff were all very friendly and professional. The vehicle was clean.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in New Port Richey offer?

Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, and luxury cars to suit various rental needs.

Where is the Enterprise Rent-A-Car location in New Port Richey?

The Enterprise Rent-A-Car is located at 5510 US Highway 19, New Port Richey, FL 34652, US.