Business Details
About
Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment.
Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions.
Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.
Location
Hours
Reviews
4.3
296 reviews
5 stars
224
4 stars
17
3 stars
17
2 stars
8
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, attentive, and helpful, with specific mentions of employees like Julissa and Steffan.
Service Quality
There are mixed reviews regarding the quality of the car wash, with some customers reporting unsatisfactory results and others expressing satisfaction with the cleanliness of their vehicles.
Facility Changes
Customers noted a decline in service quality after recent ownership changes, including the removal of amenities like towels, window cleaners, and pre-wash stations.
Membership Issues
Several customers expressed frustration with the membership cancellation process, citing difficulties in communication and continued charges despite attempts to cancel.
Pricing Concerns
While some customers found the pricing reasonable, others felt it was too high given the reduction in services and amenities.
- MRMaite RibeiroNov 17, 20255.0Steffan at Mister Carwash took excellent care of me. He gave me a complimentary premium wash after i mentioned my wheels never come out clean & they did! Regardless of the $10, $20, $30 a carwash may cost, that meant alot for someone who works in customer service/hospitality. Ill be back !
- JFJames FreamNov 15, 20255.0Your employees are wonderful. It is rare that the gate opens by itself. Usually the employee has to scan my barcode to lift the gate. That is very frustrating.
- KCKim CuiffoNov 13, 20255.0I Have Bern Here Since First Day Opened. I Was First One Here Too. I’ll Have To Say. Very Few Impress Me. Staff Has Been Wonderful. Through the season’s change, they work so hard. The heat alone is really tough. I appreciate your company in the employees you have hired.
- LWLarry WallNov 9, 20255.0Very convenient fast and it does a good job cleaning your vehicle. I can't say the same for the one that's on Airport Road!
- LLLarsNov 5, 20255.0I have been going to car washes ever since I turned 16 and have been to at least 4 other car wash companies between Nashville and Fort Myers. I’ve signed up for a monthly membership at every car wash I’ve been to when I lived in Nashville and now Florida. I had recently wanted to try Mister car wash as I have never heard of it and can confidently say that the titanium 360 is hands down the best car wash product I’ve ever had on my car. It’s truly astounding how shiny my car comes out to be literally better than new. I strongly advise anyone who reads this to try it you will not be disappointed!
Frequently Asked Questions About Mister Car Wash
What is the Unlimited Wash Club® Membership?
Our membership includes unlimited washes at any Mister Car Wash location across the country.
You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.
What services does Mister Car Wash offer?
Mister Car Wash offers exterior clean services, HotShine® Carnauba Wax, wheel polish, single washes, Unlimited Wash Club® memberships, and fleet accounts.
Where is Mister Car Wash located?
Mister Car Wash is located at 7405 Rattlesnake Hammock Road, Naples, FL 34113, USA.
What are the operating hours for Mister Car Wash?
Mister Car Wash is open Monday to Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 6:00 PM. Holiday hours may vary, with some days closed.
What is the Unlimited Wash Club® Membership?
The Unlimited Wash Club® Membership provides unlimited washes at any Mister Car Wash location nationwide, access to members-only lanes to skip lines, self-serve vacuums, and assistance from on-site team members.
Which payment methods are accepted at Mister Car Wash?
Mister Car Wash accepts American Express, Discover, MasterCard, and Visa credit cards.
How can I contact Mister Car Wash for support?
You can reach Mister Car Wash via email at help@mistercarwash.com or by phone at +1 239-241-7231.
Are there mobile apps available for Mister Car Wash?
Yes, Mister Car Wash offers a mobile app available on both Android and iOS platforms for convenient access to services.
What nearby places can I visit before or after my car wash at Mister Car Wash?
Nearby you can find Publix Super Market at Naples Lakes Village Center for grocery shopping, Subway for a quick meal, and Clean Machine Carwash as an alternative car wash option.
Is there a gas station close to Mister Car Wash where I can fuel up?
Yes, RaceTrac gas station and convenience store is located nearby, making it convenient to fuel your vehicle before or after your car wash.
Are there any fitness or health facilities near Mister Car Wash?
Yes, Ideal Physical Therapy & Fitness and Ideal Fitness & Weight Loss Center LLC gyms are located close by, perfect for a workout or rehabilitation session before or after visiting Mister Car Wash.