Goodyear Auto Service

4.0
287 reviews

About

Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
14275 Collier Blvd, Naples, FL
34119-9589, United States

Hours

Reviews

4.0
287 reviews
5 stars
197
4 stars
18
3 stars
10
2 stars
8
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by staff members, particularly highlighting individuals like Damian and Leo for their attentiveness and care.

Efficiency

Several reviews noted quick service times, with many customers expressing satisfaction with the promptness of repairs and tire installations.

Trustworthiness

While many customers appreciated the honesty and transparency of the staff, a few expressed concerns about upselling and perceived attempts to recommend unnecessary services.

Mixed Experiences

Feedback varied significantly, with some customers reporting excellent experiences while others had negative encounters, particularly regarding service delays and miscommunication.

Quality of Work

Overall, customers were generally satisfied with the quality of work performed, especially for tire repairs and routine maintenance.
  • DB
    Deb Barry
    3 days ago
    5.0
    Asked around for place to Have my tires checked as one tire wasn’t holding pressure. Goodyear was recommended by a number of friends. Called and Damian Gonzalez couldn’t have been more helpful about fitting me in. When it was recommended I replace front passenger tire because I had driven on it with too low a pressure reading, I asked if we should replace both front tires. To my surprise the answer was you only need one. I would recommend this tire center (and more) to everyone.
  • LK
    Libby Kondik
    Nov 13, 2025
    5.0
    Thomas and his team have been nothing short of exceptional in their customer service. They treat you like family and create that small-business feel you can’t find elsewhere. I really appreciate their honesty and transparency—it’s clear they genuinely want what’s best for your car. I always feel confident trusting their guidance for my car’s longevity.
  • RD
    Ron Drake
    Nov 10, 2025
    5.0
    Just visited the Goodyear in n Collier Blvd and Vanderbilt beach rd in Naples, FL I had to get my tires balanced and tires rotated. Damian at the front desk was very helpful and courteous. This place is awesome af took care off f me needs quickly. I would highly recommend this Goodyear for all of your car needs.
  • SS
    Sergei Shipunov
    Nov 10, 2025
    1.0
    When I arrived, they said my appointment wasn't in their system (they later found it), and said they didn't have the tires I ordered. They gave me the unprofessional advice of "installing two new tires in the front and leaving the old ones in the rear." A complete waste of time.
  • SC
    Sam Corean
    Nov 7, 2025
    1.0
    Terrible experience at the Naples, FL Goodyear corporate service center. We went in while on vacation because our tires were literally shredding themselves. They performed an alignment check and found it “terribly off.” I explicitly told them this was a serious safety issue—a tire could literally come off on the road. They claimed to perform the alignment, charged over $190 instead of $160, and after 4 hours, the alignment was still off. Halfway home in the middle of Mississippi, we had to rotate the tires just to keep them from shredding. Once back in north Dallas, TX, my trusted Goodyear service station (Just Tires, 2350 Justin Rd, Highland Village, TX 75077) take a look who confirmed the alignment was horrible - nearly as bad as before. In short: they did nothing, overcharged me, put me in a dangerous situation, and lied about the work being done. Avoid this location at all costs. 1 star, I'd leave zero stars if Google would allow it.

Frequently Asked Questions About Goodyear Auto Service

What services does Goodyear Auto Service in Naples offer?

Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes and tire replacements.

What are the business hours for Goodyear Auto Service in Naples?

The center is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays. Hours may vary on holidays.