Many customers praised the friendly and professional service provided by staff members, particularly highlighting individuals like Damian and Leo for their attentiveness and care.
Efficiency
Several reviews noted quick service times, with many customers expressing satisfaction with the promptness of repairs and tire installations.
Trustworthiness
While many customers appreciated the honesty and transparency of the staff, a few expressed concerns about upselling and perceived attempts to recommend unnecessary services.
Mixed Experiences
Feedback varied significantly, with some customers reporting excellent experiences while others had negative encounters, particularly regarding service delays and miscommunication.
Quality of Work
Overall, customers were generally satisfied with the quality of work performed, especially for tire repairs and routine maintenance.
DB
Deb Barry
3 days ago
5.0
Asked around for place to
Have my tires checked as one tire wasn’t holding pressure. Goodyear was recommended by a number of friends. Called and Damian Gonzalez couldn’t have been more helpful about fitting me in. When it was recommended I replace front passenger tire because I had driven on it with too low a pressure reading, I asked if we should replace both front tires. To my surprise the answer was you only need one. I would recommend this tire center (and more) to everyone.
LK
Libby Kondik
Nov 13, 2025
5.0
Thomas and his team have been nothing short of exceptional in their customer service. They treat you like family and create that small-business feel you can’t find elsewhere. I really appreciate their honesty and transparency—it’s clear they genuinely want what’s best for your car. I always feel confident trusting their guidance for my car’s longevity.
RD
Ron Drake
Nov 10, 2025
5.0
Just visited the Goodyear in n Collier Blvd and Vanderbilt beach rd in Naples, FL I had to get my tires balanced and tires rotated. Damian at the front desk was very helpful and courteous. This place is awesome af took care off f me needs quickly. I would highly recommend this Goodyear for all of your car needs.
SS
Sergei Shipunov
Nov 10, 2025
1.0
When I arrived, they said my appointment wasn't in their system (they later found it), and said they didn't have the tires I ordered. They gave me the unprofessional advice of "installing two new tires in the front and leaving the old ones in the rear." A complete waste of time.
SC
Sam Corean
Nov 7, 2025
1.0
Terrible experience at the Naples, FL Goodyear corporate service center. We went in while on vacation because our tires were literally shredding themselves. They performed an alignment check and found it “terribly off.” I explicitly told them this was a serious safety issue—a tire could literally come off on the road.
They claimed to perform the alignment, charged over $190 instead of $160, and after 4 hours, the alignment was still off. Halfway home in the middle of Mississippi, we had to rotate the tires just to keep them from shredding. Once back in north Dallas, TX, my trusted Goodyear service station (Just Tires, 2350 Justin Rd, Highland Village, TX 75077) take a look who confirmed the alignment was horrible - nearly as bad as before.
In short: they did nothing, overcharged me, put me in a dangerous situation, and lied about the work being done. Avoid this location at all costs.
1 star, I'd leave zero stars if Google would allow it.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Naples offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes and tire replacements.
What are the business hours for Goodyear Auto Service in Naples?
The center is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays. Hours may vary on holidays.
Does Goodyear Auto Service offer any pickup or delivery options?
Yes, the store offers in-store pickup service.
What payment methods are accepted at Goodyear Auto Service?
The shop accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service features wheelchair accessible entrance, parking, and restroom facilities.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation website.
Where is Goodyear Auto Service located?
It is located at 14275 Collier Blvd, Naples, FL 34119-9589, USA.
What nearby places can I visit before or after visiting Goodyear Auto Service?
Nearby you can find restaurants such as Altavilla Pizza & Trattoria and Panda Restaurant, as well as convenience stores like 7-Eleven and gas stations like Mobil.
Are there any nearby gas stations to Goodyear Auto Service for refueling convenience?
Yes, there are multiple nearby gas stations including 7-Eleven, Mobil, and Exxon & Mobil Stations that offer fueling and convenience store services.
What options are available nearby Goodyear Auto Service for food and drinks?
Nearby dining options include Subway for sandwiches, Kava Luv Social Lounge and Blue Monkey Bar & Grille for bar and restaurant experiences, and Dunkin' for coffee and donuts.