Exotic Car Collection by Enterprise

4.1
579 reviews
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Business Details

1024 Pine Ridge Rd, Naples, FL
34108, United States
(239) 948-0156
https://www.enterprise.com/en/car-rental-locations/us/fl/naples-exotics-35ex.html

About

Car Rental Agency
Rent an exotic car from Enterprise's collection of exciting, high-end exotic sports cars, sedans and SUVs from the world's top luxury manufacturers.

Location

Exotic Car Collection by Enterprise
1024 Pine Ridge Rd, Naples, FL
34108, United States

Hours

Reviews

4.1
579 reviews
5 stars
396
4 stars
49
3 stars
27
2 stars
16
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the professionalism and friendliness of staff, many reported poor service, long wait times, and unresponsive communication.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Reservation Issues

Numerous customers experienced problems with reservations, including cars not being available despite confirmations, leading to significant inconvenience.

Mixed Experiences

Some customers had excellent experiences with specific staff members, while others reported unprofessional behavior from management.

Overall Satisfaction

Overall, customer satisfaction varied widely, with many expressing frustration over service inconsistencies and vehicle quality.
  • JP
    James P
    Nov 16, 2025
    5.0
    Great experience, in and out in minutes both with pickup and return. Great efficient staff.
  • LD
    lickenson desius
    Oct 19, 2025
    5.0
    I always rent my cars from Enterprise on Pine Ridge Rd, and they never disappoint. The team is consistently professional, friendly, and efficient. The vehicles are always clean and in excellent condition, and the entire process is smooth from start to finish. This location truly sets the standard for great customer service. They don’t just meet expectations they set the bar sky-high 🎩🔥
  • AC
    Angela Cheatham
    Oct 18, 2025
    5.0
    After a horrible experience with Fox the night before, the Enterprise Staff, especially David, was outstanding! They will definitely be my go to rental car agency!
  • KG
    Keith Geiman
    Oct 10, 2025
    1.0
    Perpetually understaffed. Good luck calling them because they let the phone ring forever.
  • SB
    Shannon Bradbury
    Sep 24, 2025
    5.0
    Enterprise Pine Ridge location staff is professional and helpful. Do yourself a favor and ONLY rent from this location when you are in Naples. Thank you Pine Ridge Enterprise staff for making my rental stress free!

Frequently Asked Questions About Exotic Car Collection by Enterprise

What types of vehicles can I rent from Exotic Car Collection by Enterprise?

You can rent exotic and luxury sports cars, sedans, and SUVs from top brands like Ferrari, Audi, Bentley, Jaguar, Lexus, Mercedes-Benz, Maserati, Porsche, and Tesla.

Where is Exotic Car Collection by Enterprise located?

It is located at 1024 Pine Ridge Rd, Naples, FL 34108, USA.