Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Naples, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pine Ridge location today.
Location
Hours
Reviews
4.1
579 reviews
5 stars
396
4 stars
49
3 stars
27
2 stars
16
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the professionalism and friendliness of staff, many reported poor service, long wait times, and unresponsive communication.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.
Reservation Issues
Numerous customers experienced problems with reservations, including unavailability of booked vehicles and last-minute changes.
Overall Experience
Feedback was mixed, with some customers having excellent experiences while others reported significant frustrations and dissatisfaction.
Staff Performance
Certain staff members received commendations for their helpfulness, while others were criticized for unprofessional behavior and lack of accountability.
- JPJames PNov 16, 20255.0Great experience, in and out in minutes both with pickup and return. Great efficient staff.
- LDlickenson desiusOct 19, 20255.0I always rent my cars from Enterprise on Pine Ridge Rd, and they never disappoint. The team is consistently professional, friendly, and efficient. The vehicles are always clean and in excellent condition, and the entire process is smooth from start to finish. This location truly sets the standard for great customer service. They don’t just meet expectations they set the bar sky-high 🎩🔥
- ACAngela CheathamOct 18, 20255.0After a horrible experience with Fox the night before, the Enterprise Staff, especially David, was outstanding! They will definitely be my go to rental car agency!
- KGKeith GeimanOct 10, 20251.0Perpetually understaffed. Good luck calling them because they let the phone ring forever.
- SBShannon BradburySep 24, 20255.0Enterprise Pine Ridge location staff is professional and helpful. Do yourself a favor and ONLY rent from this location when you are in Naples. Thank you Pine Ridge Enterprise staff for making my rental stress free!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Naples, FL?
Enterprise Rent-A-Car is located at 1024 Pine Ridge Rd, Naples, FL 34108, USA.
What types of vehicles does Enterprise Rent-A-Car offer in Naples?
They offer a wide range of vehicles including cars, vans, and luxury rentals, suitable for errands, repairs, or weekend getaways.
What are the business hours of Enterprise Rent-A-Car in Naples?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and Sundays from 10:00 AM to 1:00 PM.
How can I make a reservation at Enterprise Rent-A-Car in Naples?
You can reserve a rental car through their website at https://www.enterprise.com/en/car-rental-locations/us/fl/naples-pine-ridge-3560.html or by calling +1 239-649-0400.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Naples offer any special deals?
Yes, they feature great weekend rates which can be booked online through their weekend specials link.
Are there any nearby dining options to Enterprise Rent-A-Car on Pine Ridge Rd?
Yes, nearby dining options include Papa John's Pizza, Taco Ardiente, Pelican Larry's Raw Bar and Grill, and The Oasis Naples restaurant and bar.
What nearby places can I visit after renting a car from Enterprise in Naples?
Customers might enjoy visiting Lake Avalon for outdoor activities or Whiz Kids Play Zone for family entertainment located near the rental location.
Is there a nearby gas station close to Enterprise Rent-A-Car at Pine Ridge Rd?
Yes, there are nearby gas stations including Mobil and 7-Eleven for fueling your rental car conveniently.
Does Enterprise Rent-A-Car offer airport pick-up services in Naples?
Yes, Enterprise Rent-A-Car provides airport pick-up services to make your rental experience convenient.