Enterprise Rent-A-Car

4.2
936 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Naples, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pulling Road location today.

Location

Enterprise Rent-A-Car
571 Airport Pulling Rd N, Naples, FL
34104, United States

Hours

Reviews

4.2
936 reviews
5 stars
643
4 stars
91
3 stars
41
2 stars
25
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and efficient service provided by the staff, highlighting their professionalism and willingness to help.

Reservation Issues

Several reviews mentioned problems with car availability despite having reservations, leading to frustration and dissatisfaction.

Quick Process

Customers appreciated the quick pick-up and drop-off process, often noting that they were in and out in a short amount of time.

Mixed Experiences

While many had positive experiences, there were also significant complaints about unprofessional behavior and poor service at times.
  • AP
    Alande Pierre
    2 days ago
    5.0
    My favorite rent car
  • BW
    Brian Walker
    4 days ago
    4.0
    Car promised at the time reservation was made was not available at pickup time. I had to wait 45 minutes for a car to be brought from another location. Check out was very easy and fast. Kudos to the lady who checked me out.
  • DD
    Deb
    4 days ago
    5.0
    They always have good service especially this store.
  • SP
    Selma Dorado Perera
    Dec 29, 2025
    5.0
    Great service and car! It was all that we needed for our Christmas vacations. The car we got was almost brand new and didn't have any issues. Highly recommend this location!
  • KD
    Kevin Dwyer
    Dec 28, 2025
    1.0
    Absolute clown show business. I showed up for my reserved car for them to tell me that they have no cars and because I reserved it same day they have no obligation to fulfill the reservation. They overbook themselves and don’t even have a system to reach back out to you to let you know or cancel your car and go through someone else. I reserved my car at 6:30am for 1:30 pickup! That’s 6 hours they have to call and tell me it’s not available. It’s a 1 minute phone call. You don’t have 1 minute to go through your reserved book for the day and do a little math? It’s a small car lot, maybe 20-30 cars. Not a lot to ask. Not to mention enterprise won’t do anything for you. Show up as the door opens for the day or don’t come here at all. I will be avoiding this business as long as I live here.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Naples, FL?

Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars to suit your needs.

Where is Enterprise Rent-A-Car located in Naples, FL?

You can find Enterprise Rent-A-Car at 571 Airport Pulling Rd N, Naples, FL 34104.