Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.6
843 reviews
5 stars
670
4 stars
75
3 stars
41
2 stars9
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members, particularly highlighting individuals like Samuel, Cesar, and Ashley for their exceptional service.
Staff Knowledge
Customers frequently noted the expertise of employees in diagnosing issues and providing accurate recommendations for parts and services.
Inconsistent Experiences
While many reviews were positive, there were notable complaints about rude service and long wait times, indicating inconsistency in customer experiences.
Product Availability
Some customers expressed dissatisfaction with the availability of certain products, suggesting that the store could improve its inventory.
- CCChelsea1 day ago5.0We came into autozone to return another pair of wipers that wouldn’t fit our make/model. Sam Kelley knew exactly what the issue was, got the wipers we needed and came out to help us install. He was extremely knowledgeable and courteous. Thanks, Sam! We appreciate all your help.
- JWJeff Wallace3 days ago5.0Sam provided the best customer service! Drove from Orlando to Naples to get my son’s car fixed and he helped me with everything! Great service!
- SGStacy GrimesDec 16, 20255.0Samuel was so helpful!!! I called before I went in and was knowledgeable from the beginning. Great customer service and was a pleasure to deal with. He tested my battery and confirmed it needed to be changed.
- TBTyler BrandDec 9, 20255.0Amazing experience today with Samuel Kelly. He went above and beyond to make sure that I got the right things needed for my vehicle. I thought I needed a battery. Turns out I just needed a couple of inexpensive parts. 10/10 would shop here again.
- JNJulianne NowickiNov 27, 20255.0It’s Thanksgiving Day, and I honestly don’t know what I would have done without this outstanding AutoZone location! I woke up to find that my car wouldn’t start, and to my relief, this store was open and ready to help—even on a holiday. The team went above and beyond to assist me when my battery had died. I especially want to recognize the managers, Ashley and Juan, for their exceptional service—they were professional, friendly, and incredibly knowledgeable. Their help made what could have been a stressful situation completely manageable. I can’t recommend this store highly enough!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Naples, FL?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Naples?
It is located at 7575 Vanderbilt Beach Rd, Naples, FL 34119, USA.
What types of products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide in-store pickup and same-day delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services for customer convenience.
How can I contact AutoZone Auto Parts customer service?
You can contact them via phone at +1 239-316-5120 or email at customer.service@autozone.com.
Which brands are available at AutoZone Auto Parts in Naples?
Brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance are available.
Does AutoZone Auto Parts accept cash only?
No, AutoZone does not require cash-only payments.
Are there any banks near AutoZone Auto Parts where I can handle financial services?
Yes, Fifth Third Bank and Suncoast Credit Union are nearby and can assist with banking and financial services.
Where can I grab a coffee or quick snack near AutoZone Auto Parts?
Nearby you can visit Cafe Blu or Dunkin', both offering coffee and light snacks.
What other automotive service centers are located near AutoZone Auto Parts?
Nearby automotive services include Tuffy Tire & Auto Service Center and Mobil gas station for additional vehicle needs.