AutoZone Auto Parts

4.7
592 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Pine Ridge Road in Naples, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Naples, FL or call us at (239) 566-1982.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2245 Pine Ridge Rd, Naples, FL
34109, United States

Hours

Reviews

4.7
592 reviews
5 stars
503
4 stars
42
3 stars
16
2 stars
1
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service provided by employees, especially Crystal, who consistently went above and beyond to assist them.

Wait Times

Several reviews highlighted long wait times, with some customers expressing frustration over delays in service despite the store not being busy.

Employee Knowledge

Customers frequently noted the employees' knowledge and helpfulness in addressing their automotive needs, contributing to a positive shopping experience.

Store Environment

The store was described as clean and well-stocked, with a welcoming atmosphere that made customers feel comfortable.

Mixed Experiences

While many reviews were positive, there were a few mentions of rude behavior from some employees, indicating inconsistency in service quality.
  • BB
    Benjamin Barney
    Nov 15, 2025
    5.0
    The store was very clean and staff was extremely helpful and knowledgeable especially Austin and Crystal
  • MM
    MIKALAI MANOKHIN
    Nov 13, 2025
    5.0
    Thanks Mars! Excellent service!
  • VV
    VanKravick
    Nov 8, 2025
    5.0
    I've never been to a parts place where the service is absolutely amazing the store manager crystal is absolutely amazing every single time I come to this location she goes above and beyond for me she always has went the extra mile for me Everytime I need help this is the only parts store I shop at AutoZone you guys have an amazing store manager here don't ever get rid of her continue to grow her into something more then what she is thank you so much crystal
  • MM
    mauricio marino
    Nov 7, 2025
    1.0
    I just got a fuel filter from them ,i show him a picture of the filter and part number , him tell me its not that part ,so they givme the filter , after drive around 30 minutes because i live far , im going to install the filter and surprise !!! ITS NOT WHAT I ASK FOR!!!, please autozone find people with real interest in work .
  • JG
    jordy gomez
    Oct 25, 2025
    1.0
    Will be guaranteed to spend over an hour waiting just because 2 customers are in front of you. worst wait times out of every parts store in the city and the employees couldn’t care less how long you stand there they’re gonna take all the time in the world and look at you while they do it. 10am and there’s 7 people in the store total, been waiting an hour with 2 people n front and 4 people behind me. Put all my merchandise back because i’ve had enough waiting and multiple people followed. ridiculous.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Naples is open Monday through Friday from 7:30 AM to 9:00 PM.

Does AutoZone on Pine Ridge Rd offer weekend hours?

Yes, it is open Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.