Advance Auto Parts

4.3
267 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1935 Pine Ridge Rd in Naples offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1935 Pine Ridge Rd, Naples, FL
34109, United States

Hours

Reviews

4.3
266 reviews
5 stars
182
4 stars
40
3 stars
15
2 stars
9
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional kindness, helpfulness, and professionalism, particularly highlighting employees like John, Ryan, and Adrian.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to assist with finding the right parts and providing useful advice.

Quick Service

Several reviews mentioned the efficiency of service, with quick installations and problem resolutions, often completed in under 30 minutes.

Mixed Experiences

While many reviews were positive, there were some complaints about specific employees providing poor service or lacking knowledge.

Pricing

Customers appreciated the competitive pricing and availability of parts, although some noted price increases over time.
  • JB
    Jordan La Breche
    Sep 3, 2025
    5.0
    My friend, her little sister, and I were at our absolute last straw of the day, the car had no oil cap nor oil so we were running on prayers. We showed up 20 minutes before they closed and John was an absolute godsend. He treated us with nothing but kindness and empathy, there were so many moments that other people would’ve been so rude in and he didn’t show any type of annoyance or anger. John and Adrian I believe were so incredibly nice to us and it made our whole entire week. We want to thank you for being so kind and such amazing help when we were being impossible. I will never go to a different advanced auto parts simply because of the kindness they showed us last night. Once again, john is the best.
  • RR
    Ruby R
    Sep 3, 2025
    5.0
    It had already been the most chaotic day—moving, packing, running on no sleep—and by 8:40pm I was just trying to get home. That’s when my car started making an awful noise and struggling to start. I find out it’s been running on NO oil for who knows how long… and to make things worse, I had no oil cap. I’m exhausted, it’s late, and Advanced Auto Parts is closing in 20 minutes. I figure, “I’ll just run in, grab a cap, and be done.” That’s when I met JOHN. He greeted me with a smile and immediately jumped into helping me. He found the right cap for my car within minutes and even came outside to make sure it fit properly. Crisis solved—or so I thought. Then my card wouldn’t work. My mom had actually ordered the wrong part at another store, and now I had no way to pay. At this point, I was seconds away from breaking down in tears. I apologized for wasting his time, especially so close to closing. But John just looked at me, saw how stressed out me and my friend were, and said: “It’s okay, kiddo. Take it—I’ve got you covered.” I tried to refuse, but he insisted. This man had no reason to help two overwhelmed teenagers at the end of his long day, but he did anyway—with kindness and compassion. John, you are the reason I still have faith in humanity. You turned a nightmare of a day into a reminder that there are still good, selfless people out there. I pray life blesses you the way you blessed us. Thank you, John—you’re not just an amazing employee, you’re an amazing human being. ❤️
  • KA
    K A
    Aug 29, 2025
    5.0
    Ryan was exceptionally with his customer service and knowledge.. installed a new battery in less then 10 minutes when the other auto part stores said they would but when I got there said it required professional installation… Ryan was the only one that actually came out and looked at my car. Thank you Ryan!
  • EH
    Ergi Hamzaj
    Jun 13, 2025
    5.0
    Rafael is the best and very helpful
  • BB
    Blake
    Jun 2, 2025
    5.0
    Are that is how a store is supposed to be you know like helpful and careful and mindful of your project! The staff was really knowledgeable about many different ways to fix my truck. And the cost was lowest around. Good service and great prices.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*