Zips Car Wash

Reviews

• FT

  Farbod Tehranian

  4 days ago
  2.0
  Didn’t dry the car well at all.
• VD

  Victor D

  Feb 28, 2026
  1.0
  Basic wash $18. A rip-off.
• GR

  Ginelle Robinson

  Feb 12, 2026
  1.0
  Worst car wash ever. I signed up for the monthly membership only to find out that every time I go through the car wash, my car is left with soap and water still dripping off it. I called to cancel my membership and the guy wouldn't take no for an answer. He said someone would go to the location and fix the issue plus he'd give me 50% discount for the next 3 months. Well no discount was applied in fact they then charged me $40 for the month and of course no one went to fix any issues as my car still looks terrible when I drive through. I'll be calling tomorrow to cancel for sure this time. I recommend you go somewhere else. The customer service at the location is not good either. The staff is always on their phones or eating.
• FT

  Francesca Villardi Treadmill Treats (Treadmill Treats)

  Feb 12, 2026
  3.0
  I am a member there but I'm not so impressed. The car always comes out wet and the vacuums either dont work and lots of them don't even have hoses attached.
• NH

  Natiesha Wray Henry

  Jan 30, 2026
  1.0
  I chose Zips Car Wash because of the convenient location and signed up for their monthly unlimited wash membership. During one of my washes, a business magnet was pulled off my vehicle by the equipment. Unfortunately, no one notified me — even though my contact information is clearly printed on the magnet. I drove for several days unaware it was missing, which meant lost advertising for my business. When I retraced my steps, I found the magnet sitting folded on a cabinet inside the office. I was relieved it wasn’t damaged, but disappointed that no one had made an effort to contact me or set it aside properly. Attempts to reach customer service were also difficult, and in-person staff were unable to offer much assistance at the time. A supervisor did call later, but the response didn’t feel solution-oriented. Because of the overall lack of communication and customer care, I chose to cancel my membership. I hope they improve how they handle customer property and communication moving forward.

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