Goodyear Auto Service

3.5
161 reviews

About

Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
2101 South Hiatus Road, Miramar, FL
33025, United States

Hours

Reviews

3.5
161 reviews
5 stars
80
4 stars
21
3 stars
10
2 stars
6
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service experiences, with some praising the staff's friendliness and efficiency, while others highlighted rude behavior and unprofessionalism.

Pricing Issues

Several reviews mentioned concerns about high prices and perceived overcharging, particularly for services like tire repairs and alignments.

Customer Experience

Many customers expressed dissatisfaction with the customer service, citing long wait times, lack of communication, and feeling taken advantage of, especially women.

Staff Competence

While some staff members received positive feedback for their knowledge and helpfulness, others were criticized for being rude and unhelpful.

Mixed Reviews

Overall, the business received a mix of positive and negative feedback, indicating inconsistency in service quality and customer satisfaction.
  • JP
    Joe Papale
    2 days ago
    5.0
    Sergio Guillo was very professional and polite and very helpful.
  • LL
    Lisa Leighton
    Nov 14, 2025
    1.0
    This place is the worst in the world. The front desk staff have the biggest attitude. They treat customers as if they are doing us a favor. They seem bothered when they have someone enter the building. Earlier this year I purchased a set of 4 new tires and had to end up waiting 4 hours because the truck bring the tires got stuck in traffic. I couldn't even leave because they had already removed my old tires. Took a chance and returned for an oil change only recently and they informed it would take more than an hour. Again with the negative attitude. No more chances at this location. Drove 2 miles away to Jiffy Lube and had a signature oil changed in 20 minutes. All the staff at Jiffy Lube were super professional and efficient. The way it's supposed to be. Didn't even exit the car.
  • SS
    super star
    Oct 23, 2025
    1.0
    I was planning to take my Mercedes to get four tires installed and alignment I change my mind the reviews are horrible someone is not running that location right if you take good care of customers they will always come back over charging customers is not the smartest thing to do because people are well informed you wont see them again
  • WB
    William Bower
    Oct 20, 2025
    5.0
    Service was excellent! I have never had any issues with my vehicle after service. Sergio and staff are friendly. I went on a Monday, and I was in and out in a good amount of time. Thanks, Sergio!
  • EB
    Ellen Bero
    Oct 8, 2025
    1.0
    This afternoon, I brought my vehicle to Goodyear because the front driver's side tire had only 27% air remaining. The representative examined it and informed me that a patch was not possible due to a screw and the lack of tread. Consequently, I require two new front tires. I mentioned that I had purchased four new tires from my dealership in March. I then requested that they add some air to the tire so I could safely drive to my dealership for inspection. Upon arriving at the dealership, the technician kindly removed the screw and performed the patch without any charge. Goodyear please stop taking advantage of women in need!

Frequently Asked Questions About Goodyear Auto Service

What types of automotive services does Goodyear Auto Service offer?

Goodyear Auto Service provides full-service tire and automotive repair, including tire sales, repairs, and oil changes.

Where is Goodyear Auto Service located?

It is located at 2101 South Hiatus Road, Miramar, FL 33025, USA.