Customers reported a mix of excellent and poor service experiences, with some praising the staff's friendliness and efficiency, while others highlighted rude behavior and unprofessionalism.
Pricing Issues
Several reviews mentioned concerns about high prices and perceived overcharging, particularly for services like tire repairs and alignments.
Customer Experience
Many customers expressed dissatisfaction with the customer service, citing long wait times, lack of communication, and feeling taken advantage of, especially women.
Staff Competence
While some staff members received positive feedback for their knowledge and helpfulness, others were criticized for being rude and unhelpful.
Mixed Reviews
Overall, the business received a mix of positive and negative feedback, indicating inconsistency in service quality and customer satisfaction.
JP
Joe Papale
2 days ago
5.0
Sergio Guillo was very professional and polite and very helpful.
LL
Lisa Leighton
Nov 14, 2025
1.0
This place is the worst in the world. The front desk staff have the biggest attitude. They treat customers as if they are doing us a favor. They seem bothered when they have someone enter the building. Earlier this year I purchased a set of 4 new tires and had to end up waiting 4 hours because the truck bring the tires got stuck in traffic. I couldn't even leave because they had already removed my old tires. Took a chance and returned for an oil change only recently and they informed it would take more than an hour. Again with the negative attitude. No more chances at this location. Drove 2 miles away to Jiffy Lube and had a signature oil changed in 20 minutes. All the staff at Jiffy Lube were super professional and efficient. The way it's supposed to be. Didn't even exit the car.
SS
super star
Oct 23, 2025
1.0
I was planning to take my Mercedes to get four tires installed and alignment I change my mind the reviews are horrible someone is not running that location right if you take good care of customers they will always come back over charging customers is not the smartest thing to do because people are well informed you wont see them again
WB
William Bower
Oct 20, 2025
5.0
Service was excellent! I have never had any issues with my vehicle after service. Sergio and staff are friendly. I went on a Monday, and I was in and out in a good amount of time. Thanks, Sergio!
EB
Ellen Bero
Oct 8, 2025
1.0
This afternoon, I brought my vehicle to Goodyear because the front driver's side tire had only 27% air remaining. The representative examined it and informed me that a patch was not possible due to a screw and the lack of tread. Consequently, I require two new front tires. I mentioned that I had purchased four new tires from my dealership in March. I then requested that they add some air to the tire so I could safely drive to my dealership for inspection.
Upon arriving at the dealership, the technician kindly removed the screw and performed the patch without any charge.
Goodyear please stop taking advantage of women in need!
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including tire sales, repairs, and oil changes.
Where is Goodyear Auto Service located?
It is located at 2101 South Hiatus Road, Miramar, FL 33025, USA.
What are the regular operating hours for Goodyear Auto Service?
They are open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
Is Goodyear Auto Service open on holidays?
Goodyear Auto Service is closed on November 27 and December 25, but open from 8:00 AM to 5:00 PM on December 24 and December 31.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service offer in-store pickup services?
Yes, in-store pickup is available for certain services or purchases.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the location has a wheelchair accessible entrance and restroom.
Can customers book appointments online for services at Goodyear Auto Service?
Yes, appointments can be made online via their reservation website.
What nearby supermarkets can I visit when coming to Goodyear Auto Service?
Publix Super Market at Miramar Commons is nearby, great for grocery shopping before or after your auto service visit.
Are there dining options close to Goodyear Auto Service?
Yes, restaurants like ZENSHI Handcrafted Sushi, Che Pibe Argentinian Grill, Shawarma Shack, Barbican Square, China House, Blimpie, and others are close by for convenient meals.
What nearby amenities can customers access while visiting Goodyear Auto Service?
Nearby amenities include Presto! ATM for cash needs, Publix Pharmacy for prescriptions, and fitness at HOTWORX - Miramar FL Central gym.