Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process.
If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds.
Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot.
Collection location was Avis LAX
Will be using Hola again
Şöyle yazabilirsin:
> Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained.
Bir tık daha doğal kısa versiyon:
> Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid.
"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!"
I booked a rental car with all-inclusive for 16 days in Miami through HOLA Car Rentals for €410.
Communication, changes, and everything else were excellent.
At pickup, we specifically asked the Avis employee if there would be any additional charges beyond the tolls already paid. He said no.
The next day, we added a second driver and asked another Avis employee about the invoice because the listed items seemed odd. She also said it was just presented in an incomprehensible way.
After returning the rental car, we were surprised to receive an invoice for €493.
After a complaint from HOLA Car Rentals, we received a €134 refund as a "goodwill gesture." Avis provided no explanation or replacement invoices.
We are very angry and feel severely misled by the staff, as we explicitly asked several times.
... A toll fee of around €30-50 would have been the maximum appropriate charge.
In our opinion, this is a scam. HOLA Car Rentals was also unable to reach us.
Avis is not responding to emails either.
Unfortunately, we can only advise against renting cars from this company.
KS
Keith Semple
Apr 14, 2026
Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it.
At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost.
What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide.
One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent.
You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence.
Please keep up the outstanding work — you’ve gained a loyal customer for life.