Enterprise Rent-A-Car

Reviews

• AB

  Acquanetta Buggs

  3 days ago
  5.0
  An awesome business to rent a car, the staff has great interpersonal skills with a smile while attending to your needs. I’ll be returning for my next rental.
• HH

  Hunter Hodak

  Apr 26, 2026
  3.0
  When I booked my reservation they called me and told me the car we chose was not available. We then got a call a little bit later to let us know if anything came in. He explained nothing did and asked if we could just get another car. I was told no and then he paused and said something just came in and to come on down. We got there and he told us that the car was no longer available. Then out of the blue they made it happen in the end. The next day they allowed us to drop off early as they don’t have a drop bin,
• MV

  Marie Vera

  Apr 22, 2026
  3.0
  They tend to overbook and then make you wait when the car you booked for two weeks earlier isn't available. Very annoying, but the car was great once we got it.
• DM

  David Morales

  Apr 16, 2026
  1.0
  Harold from Hyundai North Miami car services send us over there to get a rented car from Enterprise because our car was being fixed. It was disappointing when we got there. Place smelled inside. Customer service was terrible guys in the back chatting and then they tell us we have to wait approximately about 40 minutes. My wife got upset. We just left. I think Hyundai North Miami if they're going to recommend Enterprise to get a car they need to get someone very reputable. Not a disappointing place
• JW

  Jay Will

  Mar 31, 2026
  1.0
  My experience with Enterprise turned into a five-year legal nightmare, and I would not recommend this company to anyone. After my accident, not only was there no concern shown for my well-being, but the situation was also mishandled from the beginning. No one asked if I was okay, and the employee failed to properly collect and enter my insurance information. I was told everything was fine, but that turned out not to be true. Later on, I was the one held responsible for their mistake. Instead of taking accountability, they came after me with high-powered attorneys. At no point did I feel supported it felt like I was being taken advantage of by a multi-million dollar company Money was taken from my account, and I had to get a lawyer involved just to recover what was mine. Based on my experience, I personally feel like I was treated unfairly, and the way everything was handled raises serious concerns about how customers are treated. I was treated like trash. The employees didn’t care about me after an accident. They quickly Deducted $800 out of my account, knowing that I gave all my information to them in the beginning, but he neglected to put it in because he was talking to a girl. Later on, I found out that he Was fired and everybody that was involved so that tells you a lot but yet they still come after me for five years going on six this is the worst company ever they take advantage of Black middle class people, and do us any kind of way This was my real experience, and I’m sharing it so others don’t go through what I did.

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