Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Manny, Michael, and Duane.
Vehicle Quality
Customers frequently noted the high quality and cleanliness of the rental cars, with many expressing satisfaction with the vehicles provided.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of booked vehicles and issues with additional charges, leading to frustration among some customers.
Overall Experience
While many customers reported positive experiences, there were notable complaints about poor service and unexpected charges, indicating inconsistency in customer satisfaction.