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Miami Acura

4.4
(556 reviews)

Business Details

16601 S Dixie Hwy, Miami, FL
33157, United States
(786) 882-5853
https://www.miamiacura.com/

About

Acura DealerCar DealerTruck DealerUsed Car DealerUsed Truck DealerCar Leasing ServiceCar Finance and Loan CompanyTire ShopCar Battery Store
Miami Acura in Miami, FL – near Kendall, Coral Gables, and Cutler Bay – is a premier dealership providing the residents of South Florida with incredible customer satisfaction. You’ll find everything you need to complete your car buying process and enjoy every drive in your new Acura vehicle.

Location

Miami Acura
16601 S Dixie Hwy, Miami, FL
33157, United States

Hours

Reviews

4.4
556 reviews
5 stars
434
4 stars
31
3 stars
20
2 stars
8
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the sales staff for being friendly, knowledgeable, and helpful throughout the buying process, with specific mentions of individuals like Wesley, Gustavo, and John.

Transparency Issues

Several reviews highlighted concerns about transparency in pricing and additional fees, with customers feeling misled about costs associated with vehicle purchases.

Mixed Service Experiences

While some customers reported positive experiences with service and maintenance, others expressed frustration over unresolved issues and poor communication regarding repairs.

Sales Pressure

A few customers noted instances of feeling pressured during the sales process, which detracted from their overall experience.

Negative Experiences

There were multiple reports of dissatisfaction regarding vehicle quality and post-sale support, with some customers feeling they received vehicles with undisclosed issues.
  • JP
    Jose Perez
    Feb 15, 2026
    5.0
    Great buying experience. Mr. John Sterling took care of me as soon as I stepped in the dealership. Solid staff from Sales to the Finance department . Im grateful for their patience and understanding on what exactly I wanted from their dealership. Thank you for the wonderful experience. Highly recommend
  • MS
    maria del carmen ponce suares
    Feb 12, 2026
    5.0
    I just bough a car yesterday 02/11/2026 my husband got an amazing deal with mister John Sterling everybody was so profesional and take care of us I want the car we were looking for Nice color and affordable price an RDX Acura 2020 thank you Jesus
  • OA
    Oscar Alberto
    Feb 9, 2026
    1.0
    Mi experiencia en Acura Miami fue muy mala. El vehículo tenía un precio publicado en la página web, pero al llegar al concesionario intentaron cobrar casi el doble del precio anunciado. Me sentí engañado y considero que este tipo de prácticas no son transparentes. Además, quisieron que firmara documentos sin presentar un precio final claro, y no permiten tomar fotos de la propuesta alegando que es “información interna”. Esto genera desconfianza y hace perder el tiempo a las personas. Acura debería exigir mayor ética profesional y transparencia en sus concesionarios. No lo recomiendo.
  • CC
    Christine C
    Feb 7, 2026
    1.0
    I called the dealership to express my interest in leasing or buying an MDX. I had an MDX for 20 years that I purchased in that dealership so I expected to be treated like a loyal customer. Julio provided me a price which I thought was decent but I asked for a detailed breakdown of the price. Then, his manager (or a manager) called me back and was disgusting how he spoke to me. He was demeaning and cut me off while I was speaking. Then he said that the quote for the exact same car that Julio provided me was incorrect by over $100. He threw Julio under the bus saying something to the effect of “it’s impossible for him to have access to pricing- he’s not a manager so I don’t know where he came up with that number...too bad” Out of frustration, I said “I hate when dealerships to this shit” (referring to the pricing bait n switch” and the convo went down from there. I tried to understand how it was possible that the quote was over $100 difference within two hours (when their inventory was allegedly over 50 MDXs$ and said had I not been mislead, I wouldn’t have wasted anyone’s time. At the end of the convo, the manager said “yea this was a waste of my time” and he hung up. I am so disappointed in this dealership. I was a customer for 20 years. Julio acknowledged my account in the system, had the history of service of my previous car, and he was so kind in speaking to me. And then the nasty manager spoiled what I thought was stellar reputation. Out of principle, I don’t think I can buy another Acura or at least not from this dealership. I’m simply so disappointed.
  • NP
    Nicolas Ponce
    Feb 6, 2026
    5.0
    I bought an Acura Integra at Miami Acura and had an outstanding experience thanks to Andre Baez. From start to finish, he was transparent, responsive, and genuinely easy to work with — no pressure, no games, just straight answers and great energy. We actually came back a second time, this time with our 2-year-old daughter, who is definitely a handful. Andre and the team were incredibly patient and accommodating, helping make sure we could focus on the purchase while keeping her happy and comfortable. That alone meant a lot to us as parents. Andre worked with our schedule (even on his day off), had everything ready when we arrived, and followed up on every detail to make sure nothing fell through the cracks. The process felt smooth and stress-free — honestly more like working with a friend than a salesperson. The Sales Manager also personally came by to check in and make sure everything was okay, which really shows the level of care and professionalism at this dealership. On the financing side, Andy was a huge help — he explained everything clearly and got me a great interest rate, making the deal even better. I would 100% buy from Andre again at Miami Acura and highly recommend him (and the team) to anyone looking for a smooth, family-friendly car-buying experience. Couldn’t be happier with the car or how everything was handled.

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