Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting Richard and Dixon for their exceptional service.
Service Quality
There are mixed reviews regarding the quality of service, with some customers expressing dissatisfaction over upselling and poor repairs, while others reported positive experiences with timely and effective service.
Management Issues
Several reviews mentioned unprofessional behavior from management, particularly Richard, with complaints about rudeness and lack of transparency in service.
Pricing Concerns
Customers expressed concerns about being overcharged for services and upselling tactics, with some finding better prices and service elsewhere.
LC
Lisa Castro
Dec 27, 2025
5.0
Had a great experience. Super thorough and detailed. Dixon and Ochoa were super helpful and patient. I highly recommend this store.
DK
Dr. Larry Keating
Dec 21, 2025
5.0
I have had many years of excellent service at this Goodyear Tire location and Manager Dixon Zuniga carried on the tradition. Very pleased and encourage anyone looking for tire service to stop by and see Dixon. Sincerely, Dr. Larry Keating
CN
CAROL NAVEIRA-NICHOLSON
Dec 19, 2025
5.0
I have been coming to this location for about 20 years and appreciate the excellent customer service I continue to receive. Richard treats me like family! I really appreciate the friendliness and professionalism.
SM
Stacy Morris
Dec 18, 2025
5.0
Dixon was great!
JM
Jason Martinez
Dec 16, 2025
1.0
If these kind of details matter to you too, avoid this place. Brand new vehicle smh