Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
547 reviews
5 stars
417
4 stars
34
3 stars
18
2 stars
9
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly Sergio and Rey, highlighting their attentiveness and willingness to assist.
Service Quality
Feedback varied on service quality; while many reported quick and efficient service, others experienced delays and issues with communication.
Pricing Transparency
Several customers expressed dissatisfaction with hidden fees and unclear pricing, feeling misled about service costs.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service and management, indicating inconsistency in customer experiences.
Loyalty and Trust
Long-term customers expressed loyalty to the business, appreciating the overall service and care received over the years.
- CVCarlos VerdeciaNov 14, 20255.0Juan Carlos was exceptional I called due to having a flat tire and straight away he helped. I got to the shop and really quick the help me get on the road again. This type of customer service has to be rewarded. 100 percent.
- CDcandis75 deveNov 7, 20255.0Went in today as I felt my A/C was not cooling as it should. Spoke with Juan Carlos over the phone and explained. He advises to bring my car in for a courtesy check. I arrived within 15mins and my car was in the bay within 5. Service tech Jonathan was very helpful in explaining that everything was working fine. Nothing was wrong with the refrigerant levels or the compressor. I just needed to adjust the temperature a little bit lower due to the Miami heat. Both were very polite. Will use this Goodyear again. Thanks.
- KMKai McLoskeyOct 6, 20255.0Sergio Ochoa is very helpful and made my experience quick and easy
- SBStephanie BlancoOct 4, 20255.0Sergio was very helpful with helping me get affordable prices for my tires and Rey was attentive and provided me with help with obtaining the insurance for them. I love this Goodyear! My family and I have been coming for many years!
- SKScott KupfermanSep 29, 20252.0Horrible service filled with plenty of excuses. Sergio had the gall to actually say this to me - " My service writer was at fault for not following up with Enterprise Fleet, yesterday. And... Are you going to blame me that it is raining?"...Sergio IS the manager. Anything his employees do is on him. Brought my truck in last Wednesday at 3-ish to replace the battery, windshield wiper and to patch or replace a tire. My employee told them he will leave the vehicle and pick it up the following morning at 7:30am. Of course, it wasn't ready nor did they start any work or order the parts. When I called the manager, Sergio, an expert on EXCUSES, first said that Enterprise Fleet didn't approve the request, Yet. Then he blamed on HIS employee. My response was as a manager your staff is a direct reflection on yourself and he started his rant. This was before coffee, while I was at a conference some 450 miles away and my employee sitting outside. He even told me to call Napa about my parts which I did. I had to wait almost an hour to call Good Year Customer Service where I spoke with Bruce who went all out to assist me in getting the truck repaired and on it's way. Final thoughts are this shop is not worth the headache though I do use the Pembroke Pines and Hollywood locations frequently.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Miami offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes, with professional mechanics available.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday through Friday from 7:30 AM to 6:30 PM, Saturdays till 6:00 PM, and closed on Sundays.
Does Goodyear Auto Service offer in-store pickup?
Yes, in-store pickup is available at Goodyear Auto Service.
What payment methods are accepted at Goodyear Auto Service?
Payments can be made using American Express, Visa, MasterCard, Discover, cash, or check.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has wheelchair-accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
Appointments can be made online at their reservation page: https://www.goodyearautoservice.com/en-US/make-appointment
Where is Goodyear Auto Service located?
It is located at 11530 SW 147TH AVE, Miami, FL 33173, USA.
What nearby parks can I visit before or after my appointment at Goodyear Auto Service?
You can visit Wild Lime Park and Boystown Pineland County Park, both nearby for outdoor activities and relaxation.
Are there any dining options near Goodyear Auto Service?
Yes, nearby restaurants include Napoli 1800 Cucina and Pizzeria, Roldanos Pizzeria, and Aji Latin Grill for Italian, pizza, and Latin American cuisine.
Can I combine a visit to Goodyear Auto Service with other local services in the area?
Yes, you can also visit nearby places like Organza Beauty Studio for spa services or Margarita's Alterations for sewing and repairs while your car is serviced.