Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Miami, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Miami JW Marriott Hotel location today.
Location
Hours
Reviews
3.5
258 reviews
5 stars
153
4 stars
10
3 stars
4
2 stars
7
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Peyton and Rodney.
Reservation Issues
Numerous reviews mentioned problems with honoring reservations, including unavailability of reserved vehicles and poor communication regarding delays.
Mixed Experiences
While some customers had excellent experiences, others reported significant frustrations, particularly regarding vehicle cleanliness and condition.
Efficiency
Several reviews noted long wait times for vehicle pickup, especially during busy periods, indicating a need for improved efficiency.
- EWEmily W6 days ago5.0I’ve rented from this branch a few times now and have always had an excellent experience! They have great cars, all very clean and very well maintained. Many thanks in particular to Avery, who went above and beyond to help us with sorting a car for the Christmas break. I’ve always experienced exceptional service from the team at this branch - Andy, Avery, Rodney, Travis, as well as the whole team in the garage. Highly recommend!
- RARosanne AgaseeJan 3, 20265.0Andy and Avery at the Enterprise, Miami Beach location were extremely professional and kind. They helped me get the fabulous car I had selected. They also arranged for me to drop it off at the airport which was an unexpected convenience. Overall, the service was exceptional and I will only rent from Enterprise in the future.
- TSTori SharpeDec 31, 20255.0Definitely the BEST crew for enterprise at this location. Andy, Rodney, Avery were all so so good to me. Extremely helpful, informative & so quick to resolve problems. They go above & beyond to make sure you have the best experience. Highly recommend & will be going through them again ! Thank you!
- VSVictor SosaDec 26, 20251.0Reserved a car 20 days ahead. Got a vague voicemail 3 days before pickup, couldn’t reach the office for two days, and on the day of the rental was told there was a delay. I even arrived 2 hours late on purpose to give them time — still no car, no timeline. After 5+ hours of delay, I canceled. What’s the point of a reservation?
- SBScott BarrettDec 24, 20251.0Stranded in Miami on Christmas Eve because this location closed at 3 PM despite my reservation confirming they were open until 6 PM. Enterprise has vehicles available at the airport but is trying to charge me TRIPLE the price to pick up the car there. They made the mistake regarding their hours but are refusing to honor my rate to fix it. Complete bait and switch. Avoid.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Miami?
Enterprise Rent-A-Car is located at 1109 Brickell Ave, Miami, FL 33131.
What are the operating hours of Enterprise Rent-A-Car in Downtown Miami?
The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 9:00 AM to 1:00 PM.
What types of vehicles does Enterprise Rent-A-Car offer?
Enterprise offers a wide range of vehicles including cars, vans, and trucks to suit your rental needs.
How can I book a rental car at Enterprise Rent-A-Car Downtown Miami?
You can reserve your rental car online via their reservation URL at enterprise.com or by calling their main phone number at +1 305-507-0257.
Does Enterprise Rent-A-Car offer any discounts for active military personnel?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
Is the Enterprise Rent-A-Car Downtown Miami location women-owned?
Yes, this Enterprise Rent-A-Car location is owned by women.
What nearby restaurants can I visit before or after renting a car at Enterprise Rent-A-Car in Miami?
You can enjoy dining at nearby places such as La Terraza Cafe And Bar, Isabela's, Drakes pub, or The Trapiche Room.
Are there any hotels close to Enterprise Rent-A-Car Downtown Miami?
Yes, the JW Marriott Miami hotel is located nearby, providing convenient accommodation options for customers.
What transportation options are available nearby Enterprise Rent-A-Car in Miami?
In addition to rental cars, nearby services include Twelve Transfers - Miami Airport Limo for limo and taxi services and Air Projects Travel for airport shuttles and travel bookings.
What should I know about the service experience at Enterprise Rent-A-Car Downtown Miami?
Enterprise provides easy, stress-free rentals with friendly service to get you on your way quickly, whether your car is in the shop, running errands, or planning a getaway.