Enterprise Rent-A-Car

3.8
184 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Miami, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Palmetto Expressway location today.

Location

Enterprise Rent-A-Car
7328 NW 36th St, Miami, FL
33166, United States

Hours

Reviews

3.8
184 reviews
5 stars
120
4 stars
8
3 stars
7
2 stars
2
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Ciara, Dandre, and Simon for their exceptional service.

Rental Process

The rental process was reported as smooth and efficient by several customers, with quick check-ins and easy vehicle returns.

Vehicle Condition

Some customers noted issues with vehicle cleanliness and maintenance, mentioning dirty cars and problems with the vehicles they received.

Reservation Issues

Multiple reviews highlighted problems with reservations, including unavailability of reserved vehicles and long wait times, leading to frustration among customers.
  • PK
    prakhya kayal
    Dec 27, 2025
    5.0
    Cierra was amazing!!! She was super helpful and accommodating and went above and beyond for us! We were a last minute booking during the holidays and she made sure we were set!! Thank you!
  • DK
    Demetri Kachevas
    Dec 11, 2025
    5.0
    I had an insurance rental through Enterprise and Ciara B. made the entire experience seamless. She was incredibly organized, patient, and on top of every detail from day one. With everything going on after my accident, having someone who actually cared and followed through made a huge difference.
  • JR
    Jose Romano
    Nov 7, 2025
    1.0
    I recently had a rental car from this place, through my insurance (progressive). The person who gives me the car didn’t explain all the details of the contract. We checked the car together, and it had several details (the bigger one in the back door), he “supposedly registered “ those details in the tablet. The first problem with them: charges no authorized to my credit card. I tried to reach enterprise with no answer. Someone (some manager named Jose) call me after I made a bad review and promised that they will refund the money (still waiting…). And today I received a letter charging for damages parts!!! That is 100% false!!! The car was returned as I received it. I don’t know what is the problem with enterprise!!
  • RF
    Roberto Bello Fuentes
    Oct 31, 2025
    5.0
    I recently needed the services of this Enterprise location to rent a vehicle. After returning the car, I spent a few days dealing with the return of my deposit. I would like to highlight the excellent attitude of Dandre, who remained professional, attentive, and genuinely interested in helping me resolve the issue. I truly appreciate his assistance and dedication throughout the process.
  • JM
    Julia Martinez
    Oct 30, 2025
    5.0
    Great customer service!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Miami, FL?

Enterprise Rent-A-Car offers a wide range of vehicles, including rental cars, vans, and luxury cars, suitable for errands, shop repairs, or weekend getaways.

Where is the Enterprise Rent-A-Car location in Miami?

The Miami location of Enterprise Rent-A-Car is at 7328 NW 36th St, Miami, FL 33166.