Enterprise Rent-A-Car

3.8
182 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Miami, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Palmetto Expressway location today.

Location

Enterprise Rent-A-Car
7328 NW 36th St, Miami, FL
33166, United States

Hours

Reviews

3.8
182 reviews
5 stars
118
4 stars
8
3 stars
7
2 stars
2
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly and helpful service, highlighting individuals like Dandre, Sabrina, and Simon for their professionalism and dedication.

Rental Process

The rental process was generally described as easy and efficient, with several customers noting quick service and a smooth experience.

Vehicle Condition

While many customers received clean and well-maintained vehicles, some reported issues with cleanliness and availability of the cars.

Reservation Issues

Several customers experienced problems with reservations, including cars not being available upon arrival and long wait times.

Mixed Experiences

Feedback varied significantly, with some customers having excellent experiences while others reported poor service and unprofessional behavior.
  • JR
    Jose Romano
    Nov 7, 2025
    1.0
    I recently had a rental car from this place, through my insurance (progressive). The person who gives me the car didn’t explain all the details of the contract. We checked the car together, and it had several details (the bigger one in the back door), he “supposedly registered “ those details in the tablet. The first problem with them: charges no authorized to my credit card. I tried to reach enterprise with no answer. Someone (some manager named Jose) call me after I made a bad review and promised that they will refund the money (still waiting…). And today I received a letter charging for damages parts!!! That is 100% false!!! The car was returned as I received it. I don’t know what is the problem with enterprise!!
  • RF
    Roberto Bello Fuentes
    Oct 31, 2025
    5.0
    I recently needed the services of this Enterprise location to rent a vehicle. After returning the car, I spent a few days dealing with the return of my deposit. I would like to highlight the excellent attitude of Dandre, who remained professional, attentive, and genuinely interested in helping me resolve the issue. I truly appreciate his assistance and dedication throughout the process.
  • JM
    Julia Martinez
    Oct 30, 2025
    5.0
    Great customer service!
  • JR
    Jose Felix Rivas
    Oct 8, 2025
    5.0
    Renting a car from enterprise West a very simple process. From the start, I was able to rent the car using the application. The service at the branch was amazing. The car was great, Clean and in perfect condition. At the end, return of the car was a simple as getting it. The attendant offered great service and no paperwork. I’ll be glad to recommend this company and go back again.
  • GR
    Greg Robinson
    Sep 30, 2025
    5.0
    Always friendly and helpful and vehicles are cleaned and ready when you pick them up.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Miami, FL?

Enterprise Rent-A-Car offers a wide range of vehicles, including rental cars, vans, and luxury cars, suitable for errands, shop repairs, or weekend getaways.

Where is the Enterprise Rent-A-Car location in Miami?

The Miami location of Enterprise Rent-A-Car is at 7328 NW 36th St, Miami, FL 33166.