Enterprise Rent-A-Car

3.9
896 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

14975 W Dixie Hwy, Miami, FL
33181, United States
(305) 948-9432
https://www.enterprise.com/en/car-rental/locations/us/fl/north-miami-beach-4115.html
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About

Car Rental AgencyVan Rental
Need a rental car in Miami, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Miami Beach location today.

Location

Enterprise Rent-A-Car
14975 W Dixie Hwy, Miami, FL
33181, United States

Hours

Reviews

3.9
896 reviews
5 stars
546
4 stars
89
3 stars
37
2 stars
40
1 star
184

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting individuals like Nate, Liz, and Frantz.

Reservation Issues

Several reviews mentioned problems with reservations, including cars not being available despite confirmations, leading to frustration and dissatisfaction.

Vehicle Condition

Feedback indicated mixed experiences regarding vehicle cleanliness and condition, with some customers receiving cars that were not adequately prepared or had unpleasant odors.

Efficiency

While many customers appreciated the quick service, others reported long wait times for vehicle pickup, especially during busy periods.

Professionalism

Some reviews noted unprofessional behavior from staff, particularly in handling complaints and managing customer expectations.
  • DM
    Diego Martini
    Nov 16, 2025
    1.0
    Not reliable. Poor management.
  • AK
    Ashram Koomarsingh
    Nov 15, 2025
    5.0
    Excellent customer service, and friendly staff always. I have used this Enterprise location several times now and they are a very well oiled operation and I appreciate that.
  • MM
    McKensie
    Nov 12, 2025
    5.0
    I used them often! They are truly the best in the north Miami area!
  • DA
    Damaris Alba
    Nov 1, 2025
    5.0
    Great service and friendly staff. Good car to drive, efficient and clean.
  • LK
    Lorrie Kola
    Oct 31, 2025
    5.0
    I recently had an accident and had to take my car to the Lexus dealership in North Miami. During a stressful situation thank God I was helped by Nate from Enterprise on West Dixie Highway in North Miami. He truly made everything so much easier. From the moment I was picked up from the dealership he had such a positive attitude and made the rental process smooth and stress free. I was not looking forward to a rental because it has always been a hassle just to get a decent car. He took the time to explain my options and made sure I was comfortable with everything before leaving. Even the car rental was a really decent ride! I truly appreciated his kindness, patience, and great customer service. Nate turned a tough situation into a pleasant experience and I’m so thankful for his help. I highly recommend asking for Nate if you need a car rental. He will definitely take great care of you! Thanks so much Nate… you’re the best!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in North Miami Beach offer?

Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, and luxury cars to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car at 14975 W Dixie Hwy, Miami?

The location is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 5:00 PM.