Need a rental car in Miami, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Miami North Dade location today.
Feedback on customer service is mixed; while some employees like Jason and Nelta received praise for their helpfulness, others were criticized for rudeness and unprofessional behavior.
Vehicle Availability
Many customers reported issues with vehicle availability, often receiving different cars than what was reserved, leading to frustration.
Cleanliness
Several reviews mentioned that the vehicles were not clean, with complaints about dirty interiors and poor maintenance.
Wait Times
Customers frequently noted long wait times for both pick-up and drop-off, especially during busy periods.
Positive Experiences
Despite the negative feedback, there were numerous positive experiences highlighted, particularly regarding specific staff members who provided excellent service.
KA
Kirio David Arias
4 days ago
1.0
I had a very negative experience at this location. The manager behaved in a completely disrespectful and unprofessional manner. Instead of handling the situation properly, he verbally threatened me and then intentionally started washing a vehicle so that water would splash onto me while I was standing there.
This kind of behavior is unacceptable, especially from someone in a management position. When doing business with a company like this, you expect professionalism, respect, and basic courtesy — unfortunately, none of that was present here.
I do not recommend this manager at all. There are many other places that actually value their customers and know how to treat people with respect.
MP
Maria Paba
Feb 21, 2026
1.0
Worst experience I have ever had at an enterprise. Avoid if you can and go elsewhere. This is my third time here because unfortunately it is the nearest to my repair shop, and time after time it disappoints. Terrible management, establishment and supply of cars.
DH
Dava'Knyshia Howard
Feb 18, 2026
1.0
The Manger here black slim guy low cut EXTREMELY RUDE. I said multiple times I was using this car for business (I am a oversized pilot escot) he needed me to verify that I worked for myself & everytime I showed him I was the owner and pictures that he asked for and still told me no he wasn’t looking for that. I have been to this place multi times rented cars for over a month here. This man was slap his fist at me and my baby like he was going to do something. If you don’t like the job leave l. Even the other lady was saying how rude he is. He is the guy on the left
SY
Snir Yair
Feb 12, 2026
5.0
Had a great experience renting a car here. Came to Florida for a few days, went here straight from the airport, and got there 15 mins before closing. Tali helped me get a car ASAP - didn't get upset that I came in right before closing, and I was off with a car in no time.
Everything was explained properly, car was inspected, and the car was in perfect working order. Transaction was smooth, and I had an overall great experience renting here.
All the best - God bless!
JL
Jacques Lamarre
Feb 6, 2026
5.0
Marvin provided outstanding, professional service throughout my entire car rental experience. From the moment I picked up the vehicle to the return process, he was helpful, courteous, and efficient. He even went the extra mile by transporting me to my destination after I returned the car, which I truly appreciated. Because of this great experience, I will definitely recommend Enterprise Rent-A-Car to my friends. Thank you, Marvin, for such excellent service!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Miami North Dade?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your needs.
What are the operating hours for Enterprise Rent-A-Car at this location?
The rental office is open Monday through Friday from 7:30 AM to 6:00 PM, and on weekends from 9:00 AM to 3:00 PM.
Where is the Enterprise Rent-A-Car Miami North Dade branch located?
It is located at 18990 NW 2nd Ave, Miami, FL 33169, USA.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/fl/miami-north-dade-41b4.html or by calling +1 305-653-1557.
Does Enterprise Rent-A-Car in Miami offer any special discounts?
Yes, they offer discounts for active military members.
What payment options are accepted at the Enterprise Rent-A-Car Miami North Dade?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Is the Enterprise Rent-A-Car Miami North Dade location woman-owned?
Yes, this Enterprise Rent-A-Car location is owned by a woman.
Are there nearby car rental agencies to Enterprise Rent-A-Car Miami North Dade?
Yes, nearby car rental agencies include Alamo and another Enterprise Rent-A-Car location.
What nearby restaurants can I visit before or after renting a car here?
Nearby restaurants include Miami Subs and Miami Grill, both offering delicious burger options.
How can nearby financial services assist me when renting a car at Enterprise?
Nearby financial services like One Financial Solutions Inc and South Florida Educational Federal Credit Union can help with payment methods and financial planning for your rental needs.
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