Enterprise Rent-A-Car

3.9
335 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Miami, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cutler Bay Williamson Collision location today.

Location

Enterprise Rent-A-Car
19300 SW 108th Ave, Miami, FL
33157, United States

Hours

Reviews

3.9
335 reviews
5 stars
218
4 stars
24
3 stars
8
2 stars
4
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising staff like Ana, Bengy, and Aileen for their professionalism and helpfulness, while others report unprofessional behavior and long wait times.

Reservation Issues

Numerous customers experienced problems with reservations, including cars not being available despite prior bookings, leading to frustration and disappointment.

Vehicle Condition

Several reviews mention receiving dirty or poorly maintained vehicles, with issues such as low fuel levels and mechanical problems.

Overall Experience

While some customers had positive experiences and plan to return, many expressed dissatisfaction with the service and vowed not to rent from this location again.
  • SS
    Susana Saladrigas
    Jan 3, 2026
    5.0
    Excellent work and customer service. Very pleased and will recommend to everyone.
  • JA
    Jenny Abraham
    Jan 2, 2026
    1.0
    HORRIBLE SERVICE! They have one person working every station super unprofessional.
  • JR
    Julio Reyes
    Dec 26, 2025
    1.0
    After having a reservation for 12/27/25, Enterprise Cutler Bay left me a message stating they did not have the reserved vehicle available. When I called back to get clarification, my calls were repeatedly answered and then disconnected. Very unprofessional experience. 2093171383COUNT
  • PR
    Pedro Rubio
    Dec 23, 2025
    5.0
    Have been using the Williamson Cadillac location for years now. No fuss, no headache, easy in and out.
  • RV
    R Valdes
    Nov 29, 2025
    5.0
    Last Saturday, I rented a vehicle from Enterprise, and the experience genuinely exceeded my expectations from start to finish. The entire process was smooth, quick, and completely stress-free. Ana and Lisbet greeted me with friendliness and professionalism that immediately made me feel welcomed and well taken care of. They went above and beyond to explain everything clearly, answer my questions, and ensure I had exactly what I needed for my trip. Their attention to detail and positive attitudes created a truly pleasant and memorable experience. The vehicle itself was another highlight. It was spotless, comfortable, and in excellent condition, clearly well-maintained and ready for the road. It drove beautifully and made my trip even more enjoyable. What stood out the most, though, was the consistent level of genuine care and customer service. Because of Ana and Lisbet, the overall quality of the rental, I will absolutely be choosing Enterprise for my future travel needs. I’m grateful for the outstanding service and highly recommend this location to anyone looking for a reliable, friendly, and top-notch rental experience.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Miami offer?

Enterprise Rent-A-Car offers a wide range of vehicle rental services including cars, vans, luxury cars, and airport pick-up services.

Where is Enterprise Rent-A-Car located in Miami, FL?

Enterprise Rent-A-Car is located at 19300 SW 108th Ave, Miami, FL 33157.