Enterprise Rent-A-Car

3.9
327 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Miami, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cutler Bay Williamson Collision location today.

Location

Enterprise Rent-A-Car
19300 SW 108th Ave, Miami, FL
33157, United States

Hours

Reviews

3.9
327 reviews
5 stars
212
4 stars
24
3 stars
8
2 stars
4
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many others reported poor service, long wait times, and issues with management.

Reservation Issues

Numerous customers experienced problems with reservations, including cars not being available despite prior bookings, leading to significant dissatisfaction.

Vehicle Condition

Several reviews highlighted concerns about the cleanliness and maintenance of the vehicles, with reports of dirty cars and mechanical issues.

Overall Experience

Customer experiences varied widely, with some expressing satisfaction and others feeling frustrated and disappointed with the service and processes.
  • MC
    Michelle Carmenates
    4 days ago
    5.0
    Easy process! Staff and management are friendly and welcoming. Thank you guys!
  • IF
    Ismari Fagil
    Nov 16, 2025
    5.0
    Ana was very helpful after all the bad experience that I have before.
  • JF
    John Zingerella (Floridapets)
    Oct 22, 2025
    5.0
    This business does an excellent job renting vehicles. We've never had a problem. Most recently we broke down and The Capybara (Ana) helped us out. She's AWESOME.
  • SS
    SuperiorChoiceEnergy
    Oct 18, 2025
    1.0
    The worst pick up/check out experience ever. Despite reserving a car online, completing the express check in online, it still took over 1 hour to get the car. They have one person working and the same person that checks you in (even after checking in online prior to arrival) is the same person that goes and cleans the car before delivering it to you. Not to mention that I also upgraded the class vehicle online and they had no record of the upgrade and wanted to charge me 50% more than what I was offered online and reserved. Luckily I had all my records and so they honored the online price. I will never rent from them again. They don’t even deserve one star.
  • LP
    Lazaro Perez
    Oct 17, 2025
    5.0
    Estoy súper complacido con el servicio recibido todos súper amigables muy profesionales y dispuestos a ayudar. Todo el equipo ayuda a q la experiencia de rentar sea rápida al igual q el retorno de la renta todo muy fácil y rápido. Gracias

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Miami offer?

Enterprise Rent-A-Car offers a wide range of vehicle rental services including cars, vans, luxury cars, and airport pick-up services.

Where is Enterprise Rent-A-Car located in Miami, FL?

Enterprise Rent-A-Car is located at 19300 SW 108th Ave, Miami, FL 33157.