Enterprise Rent-A-Car

Reviews

• MM

  Marcos Mendoza

  Feb 21, 2026
  5.0
  The employees at Enterprise helped me with my reservation making everything super easy. The process was fast and when I picked up the vehicle, it was ready for me at the time and date it was scheduled. Also, returning it was fast . I will definitely use Enterprise again.
• HJ

  Ha Jon

  Feb 14, 2026
  5.0
  Staff was amazing on February 12, 2026. It’s peaceful and not crowded. Took me 7 mins the most to get in a car. They even made sure the return was quicker. Best experience I had at any enterprise in FL. The only thing negative I have is the staff is just too perfect. No flaws at all. Not rude and really make sure you are taken care as soon as possible. Love it.
• JF

  Jeffery Firth

  Jan 22, 2026
  5.0
  My car was in the shop due to a minor accident, and my insurance company coordinated the rental car through Enterprise. They picked me up at the collision center and transported me to the rental location, where I was met by Gabrielle. She was fantastic. My insurance company would only cover a small economy car, but I had to transport a wheelchair for my mother-in-law which would not fit in the small car. She suggested I call the insurance company (right there and then) and explain the situation. I did and although the insurance company was less than cooperative, in granting me a slightly larger vehicle, Gabrielle, set out to check deals and prices to see what she could do to upgrade me to a slightly larger vehicle. (Although I have been and Enterprise loyalty member since 2007), she was able to find me a slightly larger vehicle for a nominal upcharge, which I agreed to pay out of pocket above what the insurance company paid for. While I was waiting for my car to be readied, I observed Gabrielle, interacting with other customers, and I was super impressed on how she empathized, and conversed in a very friendly and sincere manner, to each and every customer. I rarely see this type of interaction in most companies these days. I complimented her on the way she worked with customers like myself to find a solution to every possible situation. It's great that Enterprise "empowers" their employees with that ability to "do what it takes" to get the deal done. Thanks Gabrielle, and Enterprise.
• JC

  Jenny C

  Jan 17, 2026
  1.0
  Terrible customer service, rude front desk Lisbet, the whole experience was awful. Zero stars is most appropriate. Definitely will not return.
• SS

  Susana Saladrigas

  Jan 3, 2026
  5.0
  Excellent work and customer service. Very pleased and will recommend to everyone.