Enterprise Rent-A-Car

3.8
202 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

12037 S.W. 117 Ave., Miami, FL
33186, United States
(305) 233-8292
https://www.enterprise.com/en/car-rental/locations/us/fl/miami-kendall-4182.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Miami, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Miami Kendall location today.

Location

Enterprise Rent-A-Car
12037 S.W. 117 Ave., Miami, FL
33186, United States

Hours

Reviews

3.8
202 reviews
5 stars
128
4 stars
14
3 stars
7
2 stars
4
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Memory and Alfredo for going above and beyond to assist.

Cleanliness Issues

Several reviews mentioned receiving dirty vehicles, with complaints about cars smelling of smoke and not being properly cleaned before rental.

Reservation Problems

Numerous customers reported issues with vehicle availability, including reservations not being honored and long wait times for cars.

Mixed Experiences

While some customers had positive experiences, others reported significant dissatisfaction, particularly with management and customer service handling of complaints.

Overall Satisfaction

The overall sentiment is mixed, with a notable divide between those who had great experiences and those who faced serious issues.
  • SJ
    Steve Josefson
    4 days ago
    5.0
    Hector at the Miami location on 117th is exceptional. Can’t say enough good things about the way he treated my wife and I. Give him a promotion and a raise! The staff in Orlando when we returned the car was fantastic as well. Will be renting from Enterprise again. They really know how to treat people.
  • WA
    Wilma Abdalla
    Nov 2, 2025
    5.0
    Excelente atención al cliente gracias
  • JC
    jose castillo
    Oct 19, 2025
    5.0
    Xcellent customer service
  • LS
    Lester Suarez
    Oct 11, 2025
    5.0
    Received the car requested clean and great condition. Very fast pick up and drop off. Staff very polite and professional.
  • AE
    Angelina Escorcia
    Oct 3, 2025
    5.0
    Exceptional customer service! They went above and beyond to try and get the vehicle I needed to the best of their ability.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Miami Kendall?

Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, and luxury cars at their Miami Kendall location.

What are the rental hours for Enterprise Rent-A-Car in Miami Kendall?

The Miami Kendall Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 6:00 PM and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.