Need a rental car in Miami, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Miami Allpattah location today.
Feedback is mixed; while some customers praised individual staff members for their helpfulness, many reported poor service, lack of communication, and unprofessional behavior from management.
Reservation Issues
Numerous customers experienced problems with reservations, including cancellations, unavailability of reserved vehicles, and long wait times.
Vehicle Condition
Several reviews mentioned issues with the cleanliness and maintenance of the vehicles, including receiving cars that were not in good condition.
Positive Experiences
Despite the negative feedback, some customers reported excellent experiences, highlighting specific staff members who provided outstanding service.
UT
Udenia Tucker
Jan 3, 2026
1.0
my experience at enterprise was horrible. They called me the of me picking up my rental before my trip at 12:30. Stated that my reservation has been canceled due to them not trying to find me a rental van the manager Stacy said they cannot call around to find me a rental van they just don’t have none due to the holidays. I felt that that was an inconvenience. Why call me two hours before I was supposed to pick up my rental van and then she lied and stated that someone’s been calling me all week when they haven’t I’ve been calling them and also I’ve been emailing them and asking them where they’re gonna have a rental car available and I was told to call back on Monday which I did and they told me that they Do not see any discrepancy in me getting a rental van they have lack of communication. The management sucks. And they need to do better when it comes to them meeting the needs end of having a rental car for the client.,and also, when I asked the manager Stacy for the corporate number, she gives me roadside assistance number so unprofessional
GK
Girish Kancharla
Jan 1, 2026
1.0
Not atal helpful staff!! I got a problem with a car, and wanted to exchange and they didn't even care about it!
EA
ERENCAN AYDIN
Dec 29, 2025
1.0
I had a reservation and received confirmation. When I came to pick-up the car , they told me that they don’t have any cars available. Don’t take cars from there because even if you have reservation they will not give anything to you.
AC
Armando De la cruz
Dec 5, 2025
1.0
I only Body Shop and send them plenty of work. I send a customer with the reservation and she’s stating she cannot help him or do anything for him. Horrible customer service Stacy the manager
MM
MrMorales34
Dec 2, 2025
1.0
I really hope somebody from Enterprise Headquarters reads this comments. So many customer can't be wrong. Bad customer service starting with Shenicka Guerrrier very rude and unprofessional 0 customer service. I don't blame her I blame the management. Nasty place but they are sitting down with no time to clean that lobby. I really hope you read this message please Don't Rent Here.
How can I make a reservation with Enterprise Rent-A-Car Miami?
You can reserve a rental car online at their website: https://www.enterprise.com/en/car-rental-locations/us/fl/miami-allpattah-413a.html
Are there other car rental agencies near Enterprise Rent-A-Car Miami Allpattah?
Yes, nearby car rental agencies include Dollar Rent a Car and Hertz Rent A Car, which may offer additional vehicle options or competitive rates.
What automotive services and dealers are near Enterprise Rent-A-Car in Miami?
Nearby automotive-related places include Coral Group LLC for automotive repair and several used car dealers like Ayuni Auto Sales, HA Twins, and Future Cars Miami, useful for vehicle maintenance or purchase.
What nearby dining options are available around Enterprise Rent-A-Car Miami?
Nearby restaurants include Vives Barbecue, Tawa Peruvian Ceviches, and Mr Taco, which are great spots to enjoy a meal before or after renting a car.