Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Miami, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Miami Doubletree Grand Hotel location today.
Location
Hours
Reviews
3.4
403 reviews
5 stars
211
4 stars
24
3 stars
12
2 stars
17
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Sebastian and Stacy, for their helpfulness and professionalism, while others reported poor service and unresponsive management.
Wait Times
Numerous reviews highlighted excessive wait times for vehicle pickup, often exceeding an hour, leading to frustration among customers.
Vehicle Availability
Several customers experienced issues with vehicle availability, including receiving different cars than reserved or no cars being available at all.
Cleanliness and Condition
Some customers reported receiving dirty vehicles or cars in poor condition, raising concerns about the quality of the fleet.
Location Issues
The location's setup within a hotel and understaffing contributed to long wait times and customer dissatisfaction.
- JPJürgen Piller4 days ago4.0Spontane Anmietung hat geklappt.Sehr nette Mitarbeiterin,trotz Baustellenlärm. Übergabe zu oberflächlich.Musste den Mitarbeiter auf Vorchaden hinweisen. Sonst alles sehr gut geklappt
- ABAndrey BayanovNov 8, 20251.0Reserved a car online just to be told that they don't have anything when I arrived. Time wasted.
- NVNigel VareyNov 6, 20255.0Sebastien and Lavonte were awesome. Very busy but so calm under pressure. They got the folk on their way in a delightful way. The car was great, Thanks for the upgrade.
- DHDavid HidalgoOct 27, 20251.0Drop the rented car on Saturday 4PM, left my sun pass transponder on it, call back no one answer, send a email to the manager did got no answer over the weekend, call and stop by the office Monday 8 am, the staff "look" for it and did not found it, its fine just a transponder... but when I ask if the car was rented the Manager say yes, so is highly unlikely that the car was rented from Saturday 4PM when they close to Monday 8 AM. Keep the transponder its cool.. just dot lie to the costumers.
- NPNubia ParedesOct 25, 20255.0Excellent service, el chico que me atendio se llama Sebastian fue 10/10 , definitivamente que volveré! Ademas que la renta de sus autos tienen millas ilimitadas! Es la unica empresa de Renta Car que en Miami te permite rentar con tu tarjeta de Debito y eso me encanta!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Miami?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Where is the Enterprise Rent-A-Car location in Miami?
The Downtown Miami Doubletree Grand Hotel location is at 1717 N Bayshore Dr, Ste 120, Miami, FL 33132.
What are the business hours for Enterprise Rent-A-Car in Miami?
Enterprise is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 9:00 AM to 1:00 PM.
Can I make a reservation online for a rental car at this Enterprise location?
Yes, you can reserve your rental car online via their website or reservation URL.
What payment methods are accepted at Enterprise Rent-A-Car Downtown Miami?
The location accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there an airport pick-up service available at this Enterprise location?
Yes, Enterprise offers airport pick-up services at the Downtown Miami location.
Are there any nearby dining options close to Enterprise Rent-A-Car in Downtown Miami?
Yes, nearby dining includes Primos Restaurant/Lounge (Italian cuisine) and Los Gauchitos (Argentine restaurant) where you can enjoy a meal before or after your rental visit.
What nearby places can I visit for relaxation or beauty services near Enterprise Rent-A-Car?
You can visit Barbra Salon & Spa or Lotus Bloom Spa nearby for beauty and spa services.
Are there any real estate agencies close to Enterprise Rent-A-Car in Miami?
Yes, nearby real estate agencies include The Real Estate Resource Group Inc, Move Miami Real Estate, and Edgewater One International Realty for any property needs.
How can nearby attractions like The Grand DoubleTree hotel help me with my Enterprise Rent-A-Car rental experience?
The Grand DoubleTree hotel is close to Enterprise, making it convenient for hotel guests to pick up or drop off rental cars and enjoy nearby landmark and fountain views.