Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Miami, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Palmetto Bay location today.
Location
Hours
Reviews
4.1
420 reviews
5 stars
288
4 stars
31
3 stars
16
2 stars
13
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Andrew and David for their exceptional service.
Vehicle Condition
Several reviews highlighted issues with vehicle maintenance, including cleanliness and mechanical problems, leading to negative experiences for some customers.
Reservation Issues
Numerous customers reported problems with reservations, including unavailability of reserved vehicles and poor communication regarding delays.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about management and customer service inconsistencies, leading to frustration for some.
- JRJanet RamirezDec 29, 20255.0The customer service was excellent! Fast and very helpful personnel
- JJjeffweiner1Dec 27, 20255.0I highly recommend the Palmetto Bay location on 170th and s Dixie hwy. The manager she is customer centric and was so nice and helpful
- DRDandre RollingDec 23, 20255.0Oh my God, the manager at that location went over and beyond to ensure that my Rent-A-Car experience was fantastic. She always always make sure my experience is great and for that I’m very grateful anytime I need a rental car. I would definitely choose that enterprise location. it’s far from my home, but it’s very much worth the drive.
- MCMichelle CarmenatesNov 25, 20251.0Terrible management! I was given a rental with no engine oil. On the highway engine light turns on and the car stalled several times. No apologies from anyone at the center. Not even a discount: I had to waste my time to take care back with concerns something would happen to me while driving the car. Be aware of this location. Seems like someone else had the same issue.
- TBTatiyana BrownNov 21, 20251.0I was wrongfully placed on a Do Not Rent list with no clear explanation, and it has now been over six months with no resolution. I was told I would be eligible to rent again after the 6-month period, yet even after waiting the full timeframe, I am still being denied with no written reason or documentation. I spoke with the manager, Andrew, multiple times, but I still have not received a consistent explanation or any transparency about why I am being restricted. As a loyal customer with no history of issues, the lack of clarity and accountability has been extremely disappointing and unprofessional. At this point, the situation feels unfair and discriminatory. I am simply asking for honesty, answers, and fair treatment something every customer should receive. I hope corporate reviews this immediately, because being kept on a list indefinitely without justification is unacceptable.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car offer at the Miami Palmetto Bay location?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars at their Palmetto Bay location in Miami, FL.
What are the operating hours of Enterprise Rent-A-Car in Palmetto Bay?
The Palmetto Bay location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and is closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Miami?
You can reserve your rental car online through their reservation website at enterprise.com or by calling their local phone number +1 305-238-0090.
What payment options are accepted at the Enterprise Rent-A-Car Palmetto Bay branch?
The location accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car offer any special rental deals?
Yes, Enterprise offers great weekend rental rates and you can book these deals through their website's weekend specials page.
Is the Enterprise Rent-A-Car Palmetto Bay location woman-owned or offers discounts for active military?
Yes, the branch is woman-owned and offers discounts for active military personnel.
What nearby retail stores can I visit when picking up my rental car at Enterprise in Palmetto Bay?
Nearby, you can visit Marshalls and BrandsMart USA for clothing, appliances, and electronics shopping before or after your car rental visit.
Are there fitness centers near Enterprise Rent-A-Car's Palmetto Bay location?
Yes, LA Fitness and Box IQ Fitness and Knowledge gyms are close by, making it convenient to workout before or after renting your vehicle.
Can I find food options near the Enterprise Rent-A-Car in Miami Palmetto Bay?
Yes, Food Truck Invasion and The Juice Box smoothie and juice bar are nearby for grabbing a quick bite or drink during your visit.
Are there salons or spa services close to Enterprise Rent-A-Car's Palmetto Bay branch?
Yes, Studio 4:13 Salon and Spa and Serenity Salon And Spa are nearby for hair and beauty treatments, ideal for relaxation before or after your rental.