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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.7
(253 reviews)

Business Details

19002 W Dixie Hwy, Miami, FL
33180, United States
(305) 936-8999

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Miami, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Miami Aventura location today.

Location

Enterprise Rent-A-Car
19002 W Dixie Hwy, Miami, FL
33180, United States

Hours

Reviews

3.7
253 reviews
5 stars
150
4 stars
19
3 stars
7
2 stars
7
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Kenny and Brice, while others reported rude and unprofessional behavior from certain employees.

Reservation Issues

Numerous reviews highlighted problems with car availability despite confirmed reservations, leading to significant customer dissatisfaction.

Cleanliness and Vehicle Condition

Some customers noted that vehicles were clean and well-maintained, while others reported issues with cleanliness and vehicle condition.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing high satisfaction and others reporting severe dissatisfaction and negative interactions.
  • DR
    Daniel Ruiz
    3 days ago
    1.0
    I had an absolutely terrible experience with Enterprise. I made a reservation ahead of time specifically to avoid any issues, only to show up and be told that the car I reserved wasn’t even on site. No call, no warning, no attempt to notify me beforehand, just “we don’t have it.” Instead of offering a real solution, I was told I’d need to go to another location to get a vehicle. That meant paying for an Uber just to pick up a car that should have been ready where I originally reserved it. Completely inconvenient and unprofessional. What’s the point of making a reservation if the car isn’t guaranteed to be there? The whole experience felt disorganized and careless. I won’t be using Enterprise again after this.
  • JG
    Jasmine Green
    Feb 14, 2026
    5.0
    Always the best service. Kenny is always so welcoming and goes the extra mile he’s a clear asset to the company. Jordan is also amazing always ready to help this location is the best one by far.
  • JA
    John Paul Alava
    Feb 3, 2026
    1.0
    They never answered the calls an hang up
  • JT
    Joan Thompson
    Jan 22, 2026
    5.0
    My EXPERIENCE was AWESOME!
  • A
    Сергей Сиротенко
    Jan 13, 2026
    5.0
    My car rental experience here was very nice.I rented a car here for just a few days, but my personal plans changed a couple of times and I had to extend the rental. Kenny always helped me extend the rental quickly and without any problems.Nice car,great service.Thank you guys!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Miami Aventura?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.

Where is Enterprise Rent-A-Car located in Miami?

You can find Enterprise Rent-A-Car at 19002 W Dixie Hwy, Miami, FL 33180.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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