Enterprise Rent-A-Car

3.7
248 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Miami, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Miami Aventura location today.

Location

Enterprise Rent-A-Car
19002 W Dixie Hwy, Miami, FL
33180, United States

Hours

Reviews

3.7
248 reviews
5 stars
147
4 stars
19
3 stars
7
2 stars
7
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Kenny and Brice, for their helpfulness and professionalism, while others reported rude and unprofessional behavior from certain employees.

Reservation Issues

Numerous reviews highlighted problems with car availability despite confirmed reservations, leading to significant customer dissatisfaction.

Cleanliness and Vehicle Condition

Several customers noted that the cars were clean and well-maintained, although there were complaints about receiving vehicles in poor condition.

Mixed Experiences

While some customers had excellent experiences and would recommend the location, others reported severe issues with service and management, indicating inconsistency in customer experiences.
  • IA
    Inndiaa Anderson
    Jan 2, 2026
    5.0
    Kenny was awesome and helped us tremendously! His patience and bed side manner is unmatched.
  • GV
    Gustavo Vargas
    Dec 27, 2025
    5.0
    The rental process for the F-150 truck was hassle-free. While the branch was full of customers, I would describe it as a smooth experience. The friendly employee, Kenny, was a very professional gentleman who efficiently handled paperwork and offered clear explanations, and provided impressive customer service. I would definitely make business again with Enterprise Rent a Car.
  • RR
    Rivka P. (Rivka)
    Dec 2, 2025
    5.0
    I rent cars here because it’s right next to my work. Kenny Vargas takes good care of the shop, the cars, and the customers. It is quite a busy location but Kenny is helpful and kind. He seems to want every client to have a great vacation and a good rental car. Also, my deposit is refunded promptly, which I like. 5-stars for best service and good cars.
  • AS
    Aliyah Shey
    Oct 14, 2025
    5.0
    Kenny went above and beyond to help me and my family! We were having a hard time finding a minivan that could fit all of us while my family was in town, but he worked so hard to make sure we got exactly what we needed. His professionalism, kindness, and dedication really made the experience stress-free. Thank you, Kenny, for going the extra mile — we truly appreciate it!
  • FC
    Felipe Sánchez Correa
    Oct 6, 2025
    5.0
    El servicio del personal es muy bueno Especialmente el del señor Keny. Es la segunda vez que tomo renta de carros con esta oficina.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Miami Aventura?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.

Where is Enterprise Rent-A-Car located in Miami?

You can find Enterprise Rent-A-Car at 19002 W Dixie Hwy, Miami, FL 33180.