Enterprise Rent-A-Car

3.6
483 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Miami, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Le Jeune Road location today.

Location

Enterprise Rent-A-Car
1100 NW 42nd Ave, Miami, FL
33126, United States

Hours

Reviews

3.6
483 reviews
5 stars
263
4 stars
52
3 stars
24
2 stars
14
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with some staff praised for their helpfulness while others were described as rude and unprofessional.

Vehicle Cleanliness

Multiple reviews highlighted issues with vehicle cleanliness, particularly regarding the interior and overall condition of the cars provided.

Reservation Issues

Several customers reported problems with vehicle availability despite confirmed reservations, leading to frustration and inconvenience.

Staff Professionalism

While some employees received commendations for their professionalism and assistance, others were criticized for poor attitudes and lack of support.

Overall Experience

Customer experiences varied widely, with some praising the service and others expressing disappointment, particularly regarding communication and service reliability.
  • RN
    Radek Novo
    4 days ago
    1.0
    The absolute worst customer service I’ve ever experienced. God forbid you need to call them for any questions about your rental, there is nobody to speak to. Upon reaching someone I got immediately placed on hold for 40 minutes, to nobody returning to continue the call, so I called back and nobody picked up. It’s so funny too because they gave me a business card with their contact and said “please reach out if you need any assistance” LMFAO. A joke. Nicky mouse car rental. It does not take any effort to simply receive a call.
  • SS
    Silver Spade
    6 days ago
    5.0
    Carlos is a good customer service Enterprise representative. The selection of cars is good and economical.
  • LL
    Luis Manuel Alvarez Lugo
    Nov 15, 2025
    5.0
    The best price rate for a car rental company
  • RZ
    Richard Zieba
    Oct 26, 2025
    4.0
    their only fault is their cars are not very clean, especially inside windows and dash
  • AL
    Adriana Larotta
    Oct 14, 2025
    5.0
    Great service, quick and easy to pick and drop off the car. I would rent again

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Miami?

Enterprise Rent-A-Car is located at 1100 NW 42nd Ave, Miami, FL 33126.

What are the business hours for Enterprise Rent-A-Car at the Le Jeune Road location?

Monday to Friday, 7:30 AM to 6:00 PM; Saturday and Sunday, 9:00 AM to 5:00 PM.