Car Factory Outlet Miami

4.1
6125 reviews
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Business Details

709 NW 42nd Ave, Miami, FL
33126, United States
(786) 483-3530
https://search.carfactory.com/
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About

Used Car Dealer
Car Factory has been established since 1993 proudly serving and offering the public an easy way to purchase quality pre-owned vehicles.

Location

Car Factory Outlet Miami
709 NW 42nd Ave, Miami, FL
33126, United States

Hours

Reviews

4.1
6,125 reviews
5 stars
4,480
4 stars
202
3 stars
70
2 stars
70
1 star
1,303

What are people saying?

AI-generated from recent customer reviews

Customer Service

Walter and Cesar received high praise for their professionalism and attentiveness, with many customers recommending them for their excellent service.

Sales Experience

Several customers reported positive experiences during the car purchasing process, highlighting the helpfulness of staff in securing good deals.

Post-Sale Issues

Numerous complaints were made regarding lack of follow-up and unresolved issues after the sale, including registration delays and vehicle problems.

Trust and Integrity

Several reviews expressed concerns about deceptive practices and a lack of accountability from the dealership, leading to feelings of being misled.
  • LR
    Lesley Rosado
    Jan 4, 2026
    5.0
    Muy agradecida con Walter y Richard. Dieron el máximo por ayudarnos y cerrar el deal. Recomendado.
  • AG
    Anthony Gonzalezzz
    Jan 4, 2026
    5.0
    thank you to walter was very consistent and worked with me to get the best price i wanted!! highly recommend
  • BA
    Blanca Antonio
    Dec 29, 2025
    5.0
    Muchas gracias pongo unas una excelente servicio me recogieron en el aeropuerto me dejaron en mi hotel y me volvieron a dejar en eso del día un excelente trabajo un excelente servicio del señor Walter muchas gracias lo recomiendo el 100% gracias y aquí los esperamos
  • NJ
    Neisha Joyner
    Dec 20, 2025
    1.0
    I purchased a car from Car Factory in October, I test drove the car, NO lights were on (check engine), five minutes into my drive from leaving the dealership the check engine light comes on. I immediately call my salesman, Gustavo. Gustavo told me to bring it back and they’ll check it to see what was wrong with it. I did my own diagnostics on the car, the catalytic converter was completely gone. My car was at their dealership for three weeks with no work being done to it. When I did pick up my car, the check engine light was gone, but the car still made the noise. The very next day the check engine light was back on, and ABSOLUTELY NO WORK WAS DONE TO THE CAR. They only cleared the code so that the check engine light would go off. Fast forward to December (December 12th to be exact) they towed my car back to their dealership because their paperwork wasn’t right on their end and without even communicating with me my car was repossessed. I never even got to make my first car payment. Alex is the general manager, Mario is the finance manager, and when you call them out on their B.S. they become very hostile and disrespectful. I had to call the police twice and overall the entire situation was a TERRIBLE experience. 0 out 10 I WOULD NEVER RECOMMEND ANYONE TO THIS CAR LOT‼️ Please do your research they are better options out there
  • HH
    Helen Gonzalez (Helensita)
    Dec 20, 2025
    5.0
    Hoy visité este diler y me atendió César excelente servicio y calidad de verdad les recomiendo este diler sus trabajadores muy amable y servicial visítelo tiene buenos carros y precios dependiendo su crédito yo me fui con Chevrole Equinx
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Frequently Asked Questions About Car Factory Outlet Miami

What types of vehicles does Car Factory Outlet Miami offer?

Car Factory Outlet Miami offers a variety of pre-owned vehicles including sedans, SUVs, crossovers, trucks, and vans.

What are the operating hours of Car Factory Outlet Miami?

The dealership is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 7:00 PM.