AutoZone Auto Parts

4.6
973 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Miami #4961 in Miami, FL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Miami, FL or call us at (305) 668-1531.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6521 Bird Rd, Miami, FL
33155, United States

Hours

Reviews

4.6
973 reviews
5 stars
765
4 stars
107
3 stars
35
2 stars
7
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of employees like Giancarlo, Yali, and Tyler, highlighting their willingness to go above and beyond.

Management Issues

Some reviews indicated dissatisfaction with management, particularly regarding rudeness and unprofessional behavior, which negatively impacted the customer experience.

Product Knowledge

Several customers noted the staff's expertise and ability to assist with specific car issues, although there were instances of employees providing incorrect information.

Mixed Experiences

While many customers had positive interactions, there were also complaints about poor service and unhelpful staff, indicating inconsistency in customer experiences.
  • GM
    Gabriel Morice
    5 days ago
    5.0
    Hans helped me through the installation of my battery. Great service!!! would recommend anyone to come to this autozone
  • CP
    Carlos Plaza
    Jan 4, 2026
    5.0
    Great customer service. Employee help me find what I needed, in this case some lamps for my car. Asked if I needed anything else. Recommend this auto zone.
  • MP
    Melody Petulla
    Jan 2, 2026
    5.0
    Had a great experience with the store manager Gian swapping the battery on my Jaguar F-Pace. I didn’t want to go to the dealership just for a battery and Gian was able to sell me an in stock battery and install it complimentary in under 30 mins. I decided to get new windshield wipers while I was at it (which he also installed for me). Great service!
  • DD
    DRS “Detailer” Car Detailing
    Dec 30, 2025
    5.0
    I was at this AutoZone store looking for oil for my 2021 Tiguan and couldn't find it on the shelf. After about 15 minutes of searching, an employee who was passing by asked me if I needed help, and I said yes. I showed him a picture of the oil I was looking for. With his expertise, he found the oil in seconds 😂. I thought it was great because the oil was hidden behind a pamphlet. How did he know the oil was hidden there? He was 🥷🏼
  • ML
    MARLENE LINARES
    Dec 12, 2025
    5.0
    Muchísimas Gracias..!! Muy atento y amable… me atendió el joven Giancarlos y reviso una luz check engineer que se había encendido en mi auto, gentilmente le colocó la computadora y me ayudo con la compra de lo necesario para resolver el problema..le doy 5 estrellas porque no me deja poner mas 😂👏🏻👏🏻🙌🏻

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Miami?

AutoZone Auto Parts in Miami is open Monday to Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Miami?

The store is located at 6521 Bird Rd, Miami, FL 33155, US.