Advance Auto Parts

4.0
702 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 135 SW 87th Ave in Miami offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
135 SW 87th Ave, Miami, FL
33174, United States

Hours

Reviews

4.0
701 reviews
5 stars
405
4 stars
122
3 stars
50
2 stars
30
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some employees like Rey and Nancy received praise for their helpfulness, others, particularly Jeshua and a few unnamed staff, were criticized for rudeness and poor attitudes.

Product Knowledge

Several customers noted that some staff members were knowledgeable and helpful in finding the right parts, but there were also complaints about incorrect recommendations and lack of assistance.

Store Organization

Customers reported that the store was often disorganized, with items misplaced and staff not effectively managing customer inquiries.

Return Policy Issues

Multiple reviews highlighted dissatisfaction with the return policy and experiences where customers felt they were treated unfairly during the return process.

Pricing Concerns

Some customers found prices to be higher compared to competitors, leading to frustration, especially regarding warranty replacements and parts.
  • EF
    Edgar Féliz
    Nov 8, 2025
    1.0
    If I could give them 0 stars I would. On saturday November 8 2025 I was trying to return something and a lady told me I couldnt do it because i bought in another store. What kind of company doesnt have a unified CRM that works across all branches ? She didnt want to help at all, that was a really weak excuse. Update: Went to Flagler and could return it. That was not the store where i got it neither but that employee actually wanted to help.
  • NT
    Nhan Truong
    Nov 2, 2025
    1.0
    I wish I could give them 0 star. Been waiting almost ONE HOUR in total just for a return. A boy served us at the first place opened the oil lid intentionally, and then asked us to go to the other store to do the retur. This is so ridiculous, how can we ask for a return at other place with a opened item? We came back and it took them FOREVER to finish the return. The other guy told us to wait since he was on the phone with someone, after 10 minutes I asked him how long he can serve me; no apologize, no explaination. He even ask another guy to come and help him with the return since none of them seems can be able to solve the problem. Just an oil bottle + an oil filter, is it that difficult??? We would never come back, just a terrible experience ever. By the time that I write this review, we still have to wait endlessly, no explaination, no apologize, and not even telling us how long that we have to wait. Thank you, I'm late for work just because of your lack of knowledge
  • RG
    Rubiel Arias Gomez
    Nov 2, 2025
    1.0
    Una atención pésima no voy más nunca a ese lugar
  • SR
    SuperClean R&C
    Oct 13, 2025
    5.0
    Fui a la tienda fui atendida por Nancy y Gonzalo excelente atención siempre me ayudan .vuelvo siempre por el servicio
  • CP
    Chanel Paulino
    Sep 24, 2025
    5.0
    I had a great experience at Advance Auto Parts thanks to Rey Vega. I came in needing a new car battery and windshield wipers, and he made what could’ve been a stressful task incredibly easy and fast. Rey was knowledgeable, friendly, and helped me find exactly what I needed without any hassle. Excellent customer service. I really appreciated the help!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*