Advance Auto Parts

3.8
276 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 13820 SW 152nd St in Miami offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
13820 SW 152nd St, Miami, FL
33177, United States

Hours

Reviews

3.8
275 reviews
5 stars
158
4 stars
36
3 stars
15
2 stars
10
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers experiencing rudeness and lack of assistance from staff.

Staff Attitude

Several customers reported negative interactions with staff, describing them as inattentive, rude, or dismissive.

Product Availability

Customers frequently mentioned issues with product availability, often finding that items they needed were out of stock.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that there are instances of good service.

Store Management

Reviews indicated dissatisfaction with store management, particularly regarding how staff handled customer inquiries and complaints.
  • YP
    Yessenia Peralta
    Nov 29, 2025
    1.0
    HORRIBLE CUSTOMER SEEVICE THAT MANAGER ALPH HORRIBLE I FEEL BAD FOR THE EMPLOYEES AND THAT BUSINESS
  • MC
    Mary Campanella
    Nov 25, 2025
    1.0
    The worst auto parts store ever. I called to ask a question they put me on hold for 20 minutes and then a guy that doesn’t understand English picks up. He tells me to hold on again just because he doesn’t understand. After being on hold for 20 minutes already. Then you get there and they never have what you need. Their batteries never work and everything else is a joke.
  • AM
    Amarilys Madraso
    Nov 7, 2025
    1.0
    I was going to buy parts for my car but when they told me they don't have a restroom I went to Sedanos next door and then went looking for another auto parts.
  • MP
    Maikel Pavoni
    Oct 24, 2025
    1.0
    Customer service 0 of 10
  • TG
    Thayset Gamez
    Oct 14, 2025
    5.0
    I truly appreciate the wonderful service from Claudia and the staff at Advance Auto Parts. They treated me with kindness, patience, and professionalism. You can tell they really care about their customers.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*