Advance Auto Parts

3.8
273 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 13820 SW 152nd St in Miami offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
13820 SW 152nd St, Miami, FL
33177, United States

Hours

Reviews

3.9
272 reviews
5 stars
157
4 stars
36
3 stars
15
2 stars
10
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is highly mixed, with some praising individual employees for their helpfulness while many others report rudeness and lack of assistance.

Staff Attitude

Numerous reviews highlight a negative attitude from staff, including instances of rudeness and dismissiveness towards customers.

Store Management

Several customers expressed dissatisfaction with store management, citing poor handling of customer issues and lack of professionalism.

Product Availability

While some customers found the store stocked with necessary parts, others reported issues with incorrect items being provided or difficulty in finding help.

Store Conditions

Customers noted issues with store cleanliness and organization, as well as problems with parking and long wait times.
  • AM
    Amarilys Madraso
    Nov 7, 2025
    1.0
    I was going to buy parts for my car but when they told me they don't have a restroom I went to Sedanos next door and then went looking for another auto parts.
  • MP
    Maikel Pavoni
    Oct 24, 2025
    1.0
    Customer service 0 of 10
  • TG
    Thayset Gamez
    Oct 14, 2025
    5.0
    I truly appreciate the wonderful service from Claudia and the staff at Advance Auto Parts. They treated me with kindness, patience, and professionalism. You can tell they really care about their customers.
  • MP
    Mabel Perez
    Aug 25, 2025
    1.0
    Just left this auto part so hard to park in here!! ! And they locked the front door entrance without any regard that there were people outside waiting to come in? We could see the cashier looking at us but she didn’t acknowledge or bother to tell us what was happening? Bad customer service!!
  • MP
    Miguel Pinto
    Jun 1, 2025
    4.0
    Always a good experience

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*