Advance Auto Parts

Reviews

• CV

  Claudia Vergel

  Apr 20, 2026
  1.0
  El service terrible not customer services el Valero me tiro la bolsa para que yo maquette mis productos
• JM

  jose malpic

  Apr 18, 2026
  1.0
  My car has a dead battery, and i walk to the store to get a jump start device, while i was looking for it, i got a 5 gallons motor oil too, is suppose to be sealed but it wasnt and i got oil all over my pant and shoes, i let that one go, i ask the clerck for the jump start, and he give me one, i make sure to ask, if it came pre charged, he told me that of course it does, bought it, walk back to my car, connect it and surprise, nothing happen because the jump start device is drain EMPTY, so now im stock charging a device that so far after 20 min, is 4% charge, i call several times to the store to be place on hold everytime i call, when i finally got in touch with someone after 20 min trying, their answer was, sorry but there is nothing they can do!!! Way to go
• AB

  Antonio Bolivar

  Apr 7, 2026
  4.0
  Si la muchacha fue amable y servicial pero de las dos piezas una no la tenia devia pedirla a su almacén y después avisar al cliente ya la tiene en la tienda
• CF

  Carlito Fernandez

  Feb 28, 2026
  5.0
  This place simply put… very good service.
• JK

  John Koestler

  Feb 19, 2026
  1.0
  This store can’t even complete a simple exchange of a product purchased from another store. I don’t know if this is a franchise or not but this place sucks. I purchased headlights from another advance auto parts, and tried to return it. With original receipt and unopened box and they refused to do it because it was an exchange receipt. Stay away from here. Their customer service sucks. They even had another customer waiting 20 minutes for an employee to clock in to get assistance with his car outside, while some buffoon in the back is yapping drinking his cafecito the entire time. Meanwhile the cashier attending me is lying and pretending he’s a manager to get me off his back. I’m not one to complain, these people are just rude and can’t complete simple operations. - Esta tienda ni siquiera puede completar un simple cambio de un producto comprado en otra advance auto. No sé si es una franquicia o no, pero este lugar no sirven. Compré unos luzes en otro Advance Auto Parts y intenté devolverlos, con el recibo original y la caja sin abrir, y se negaron porque era un recibo de cambio. Manténganse alejados de aquí. Su servicio al cliente es terrible. Incluso tenían a otro cliente esperando 20 minutos a que un empleado salia à la caja para poder ayudarlo con su carro afuera, mientras un tipo en la parte de atrás estaba hablando sin parar y tomando su cafecito todo el tiempo. Mientras tanto, el cajero que me atendía estaba mintiendo que era el gerente para quitármelo de encima. No soy de los que se quejan, pero esta gente es grosera y no puede realizar operaciones simples.

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