Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Miami Lakes, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Miami Lakes location today.
Location
Hours
Reviews
3.7
1,191 reviews
5 stars
685
4 stars
95
3 stars
57
2 stars
50
1 star
304
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior, particularly from management.
Vehicle Condition
Several customers expressed dissatisfaction with the cleanliness and maintenance of the vehicles, citing issues such as dirty cars and mechanical problems.
Reservation Issues
Many customers reported problems with reservations, including unavailability of reserved vehicles and long wait times, leading to frustration and dissatisfaction.
Efficiency
While some reviews highlighted quick service and efficient processes, others noted long wait times and disorganization at the location.
Professionalism
There were positive mentions of staff professionalism, particularly from certain employees, but also significant complaints about unprofessional conduct from management.
- MVMaría Camila Velásquez2 days ago5.0Had a great experience with a walk in for a week, got a nice car and Amber was really nice and help us find the right car for our needs! Excellent attitude and service. Also pretty comfortable having a gas station next to fill up the tank.
- CSCarlos Sosa2 days ago5.0⭐⭐⭐⭐⭐ 5/5 Great Experience with Amber at Enterprise Amber provided outstanding customer service during my rental experience. She was friendly, professional, and made the entire process fast and stress-free. She explained everything clearly, helped me choose the right vehicle, and made sure I felt confident before driving off. You can tell she truly cares about customers and takes pride in her work. Because of her excellent service, I’ll definitely be renting from Enterprise again. Highly recommend asking for Amber!
- LSLeonardo SuarezNov 16, 20255.0Excellent customer service. Also it looks like they have upgraded the fleet with better cars.
- YGYiromy GonzalezNov 12, 20251.0★☆☆☆☆ Very disappointing experience I rented a Toyota Tacoma from Enterprise in Miami Lakes about a week ago, and when I showed up today to pick it up, they didn’t have it in stock. The employee, Chris, told me that the only solution was to pay more money for another truck, since the one I reserved wasn’t available. That’s completely unacceptable. I booked the rental in advance precisely to avoid this kind of situation. If the vehicle I rented isn’t available, they should provide another one at the same price, not charge extra for their own mistake. Very poor service and management.
- JFJanet FernandezNov 7, 20255.0Chris was an incredible person. Despite the stress of my vehicle taking longer than expected at the body shop, he managed to secure the extension and provided excellent support.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Miami Lakes?
Enterprise Rent-A-Car is located at 5690 NW 167th St, Miami Lakes, FL 33014, United States.
What are the business hours of Enterprise Rent-A-Car in Miami Lakes?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 3:00 PM.
What types of vehicles can I rent at Enterprise Rent-A-Car Miami Lakes?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
Does Enterprise Rent-A-Car Miami Lakes offer any special rental deals?
Yes, they have great weekend rates available. You can book these specials through their website.
What payment methods are accepted at Enterprise Rent-A-Car Miami Lakes?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car Miami Lakes owned by women or offers military discounts?
Yes, the business is women-owned and offers discounts for active military members.
Are there any dining options near Enterprise Rent-A-Car in Miami Lakes?
Yes, nearby places include El Granero Restaurant for Peruvian cuisine, Natural Chicken Grill for fast food chicken, Wendy's for burgers, Substantial Subs for sandwiches, and Mr. Baker for bakery and cafe items.
Where can I refuel or service my rental car near Enterprise Rent-A-Car Miami Lakes?
Nearby options include Exxon & Mobil Stations for gas and convenience, Valvoline Instant Oil Change for automotive repair, and Tire Kingdom for tire services.
Are there any automotive dealerships or service centers near Enterprise Rent-A-Car Miami Lakes?
Yes, nearby are Miami Lakes Chevrolet, Miami Lakes Kia, Miami Lakes Dodge, Miami Lakes Chrysler, and Miami Lakes Jeep for automotive needs and used car dealerships.
What nearby services can help with mobile phone or insurance needs near Enterprise Rent-A-Car?
Nearby you can find Batteries Plus Bulbs and the AT&T Store for mobile phone accessories and service, as well as Renew Insurance LLC for insurance services.