Advance Auto Parts

4.4
331 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5711 NW 163rd St in Miami Lakes offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5711 NW 163rd St, Miami Lakes, FL
33014, United States

Hours

Reviews

4.4
331 reviews
5 stars
238
4 stars
46
3 stars
18
2 stars
3
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Drew and other staff members received high praise for their helpfulness, professionalism, and attentiveness, with many customers specifically recommending them.

Staff Performance

While many employees were commended for their service, some reviews highlighted negative experiences with certain staff members who were described as rude or unhelpful.

Product Availability

Customers expressed frustration with stock issues and delays in receiving ordered parts, leading to multiple visits without resolution.

Store Environment

The store was generally described as clean and organized, with a friendly atmosphere, although some customers noted disorganization and poor service at specific locations.

Overall Experience

Many customers reported positive experiences and expressed a desire to return, while others had significant complaints about service quality and product issues.
  • GF
    Gonzalo Flex
    Nov 16, 2025
    4.0
    Buen servicio
  • RM
    Reinier Hernandez Martinez
    Nov 13, 2025
    5.0
    Buena atención al cliente, fui por un cambio de batería y al momento la probaron y la cambiaron, todo muy rápido y eficiente.
  • HH
    Hind
    Oct 21, 2025
    5.0
    Absolutely amazing customer service by Drew! He was very helpful and explained all options to me. Will definitely be back if I need anything else!!
  • NL
    Nieves Losa Labrada
    Oct 7, 2025
    5.0
    I had a issue with my batería and went to avance at 5711 and Drew help me find a solution.He tested my battery and only needed one after the dealer wanted to charge me for botas. He was very helpful and very professuonal.Advance needs to more employees like Drew.
  • HC
    heysell cortez
    Sep 22, 2025
    5.0
    Brian was very helpful! I came in the other day and he assisted me quite quickly, very polite and knowledgeable!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*