Zips Car Wash

Reviews

• ME

  Melissa Eugene

  3 days ago
  1.0
  I have a membership and I'm considering on ending it and going to another company. The vacuum is part of the experience, hardly any of them work. Cars are waiting on other vehicles just to use the vacuum. And the ones that do work ,don't work well. Suction is weak. All the vacuums should be working.
• MM

  Michelle Miami

  6 days ago
  1.0
  ⚠️WARNING! Do not trust ZIPS Car Wash with your vehicle! I paid for the Top-Tier monthly membership and washed my Range Rover once a week for over a year. I have been stuck in the tunnel many times and excess soap left on my car until they finally got the equipment fixed. After a while I started noticing scratches and fading on my paint job. I contacted corporate and filed a claim with management submitting all pertinent documentation including before & after photos. I did not hear back from them for 6 months. I contacted the claims dept & corporate several times and 9 months later they denied my claim! The worst customer experience.
• AF

  Andrew Farabaugh

  Mar 30, 2026
  1.0
  I am leaving another review. This is Andrew Farabaugh, I left the last review under “Andrew Michael” (my middle name). I filled out the form that you gave me in your reply to my review. I already tried back in January to get my refund, and I was told no. I hope that I can finally get my $245 refund that I am requesting. I feel like I was scammed, I canceled my membership in July and was billed all the way up to January, for a service that I canceled and did not use for over 6 months. If you are honest and considerate then you would refund me the $245. I feel like this is an extremely reasonable request. Just admit that somebody made a mistake and didn’t process the return, return me my money, and then I will delete my review and accept the apology. Again, this is a completely reasonable request, and I hope that somebody would agree.
• AM

  Andrew Michael

  Mar 23, 2026
  1.0
  Charged my card for 6 months after I already cancelled my membership. Would not refund me after I brought this to their attention.
• EE

  E E

  Mar 17, 2026
  1.0
  I wish I can give 0 stars the manager Jim Roy is very disrespectful I was going to become a member today not anymore the way he talk to me because I but my card didn’t even read the screen it was not nice and if you saw the way he looked at me bro come on you can be a better person ! You need to have hospitality your working on this ! Be a better person your representing this company

Frequently Asked Questions About Zips Car Wash