Advance Auto Parts

4.1
416 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 19601 NW 2nd Ave in Miami Gardens offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
19601 NW 2nd Ave, Miami Gardens, FL
33169, United States

Hours

Reviews

4.1
416 reviews
5 stars
232
4 stars
85
3 stars
52
2 stars
18
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report unprofessional and unresponsive service.

Staff Availability

Many customers experienced long wait times and noted a lack of staff availability during busy hours.

Product Issues

Several reviews mentioned issues with product quality and returns, including difficulties in obtaining refunds for defective items.

Store Cleanliness

The store is generally described as clean and organized, making it easy for customers to find what they need.

Positive Experiences

Despite negative feedback, some customers highlighted excellent service from specific employees, indicating that experiences can vary significantly.
  • MG
    Mary G.
    Nov 11, 2025
    3.0
    The only reason I gaved 3 stars long waiting in line short staff
  • JS
    Josh Schwartz
    Oct 20, 2025
    1.0
    My experience at Advanced Auto Parts was extremely frustrating and unprofessional. It started early in the morning when my plumbing van was stuck in the shop with a dead battery. Since I couldn’t jump it in the shop, I went to Advanced Auto Parts to buy a battery cable to recharge it. The sales representative assured me that the cable would work but mentioned it was non-refundable, which I understood and accepted. Unfortunately, the part did not work. I ended up wasting hours and driving 30 minutes to pick up a working cable from someone I knew — losing valuable time and money because I couldn’t get to plumbing jobs. When I went back to Advanced Auto Parts to explain the situation and request a refund (or at least an exchange for a working product), the representative refused and told me to call management. I calmly explained that I respected their policy but that it didn’t make sense for a defective part to be non-refundable. I even offered to take an exchange instead of a refund. The salesperson said they would check for a replacement, then came back claiming none were in stock. However, when I later called Advanced Auto Parts Customer Service, they contacted the same store — and suddenly the store did have one in stock. At that point, it was clear that the employee had lied to me, and the entire situation had already wasted far too much of my day. This experience was disappointing, dishonest, and unprofessional. I would not recommend this location to anyone
  • AH
    Alexey Hernandez
    Aug 19, 2025
    5.0
    Buen servicio al cliente
  • HH
    Hund
    Jul 21, 2025
    5.0
    Good store
  • PR
    Pablo Rojas
    Mar 6, 2022
    5.0
    Good service !!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*