SIXT Rent a Car Miami Beach Collins Ave.

Reviews

• RL

  Ricky Laurens

  3 days ago
  1.0
  I have been a loyal Sixt customer for years across multiple countries, but this experience was the last straw. I rented a vehicle from Miami Beach (Collins Ave) on February 11th and returned it early the same night at Orlando Airport at 11:09 PM — hours before the scheduled return time. Despite this, I received emails the next morning claiming the car had not been returned. I contacted support FIVE separate times (phone, online chat, and WhatsApp). Each time I was given incorrect information or told to “wait 24 hours.” Instead of correcting the error, I received a final invoice charging me $302 for: • Returning the vehicle to the wrong location (which is false) • Returning it late (which is false, it was returned early) • A fuel surcharge (despite filling the tank minutes before drop-off) • A vehicle with a license plate that doesn’t even match the car I was given The invoice references a completely different vehicle than the one I actually drove and returned. The level of incompetence in both on-site handling and customer support is alarming. I had photographic proof of the correct vehicle, plate, and fuel receipt, yet I was still charged incorrectly. This situation caused unnecessary stress during my vacation and completely destroyed the loyalty I had toward this brand. If you value accuracy, accountability, and basic customer service … avoid at all costs !!
• VB

  Vincent Blanquart

  6 days ago
  5.0
  Surclassé avec une Hyundai santa fe. J'avais loué une toyota corola via l'application SIXT. Pas déçu du véhicule. Tout s'est très bien passé lors du retour. Restitution de la caution 24h après. Je recommande. Belle expérience
• DB

  Doula Bruja

  Feb 6, 2026
  4.0
  The car itself was an easy process. I left my wallet in the glove compartment and know I left it and exactly where. They said they couldn’t find it. So that was a bummer.
• MM

  Michał

  Feb 1, 2026
  5.0
  Polecam, same dobre doświadczenia. Auto dostaliśmy zgodnie z rezerwacją, odbiór był sprawny. Auto nowe, czyste, zadbane. Żadnych kruczków, oszustw, trików. Zdanie auta trwało sekundę, po 1 dniu mail z podsumowaniem, chyba po 2 dniach depozyt wrócił na konto.
• EL

  Enzo Lacressonniere

  Jan 31, 2026
  1.0
  Mauvaise expérience, On a commandé une voiture pour 8 personne quelques mois en avance afin de profiter de Miami et ses alentours, malheureusement lorsqu’on arrive pour récupérer les clés, ils n’avaient pas préparé la voiture. On a dû attendre 2h pour au final ne rien avoir. Je déconseille pour les touristes !

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