National Car Rental

Reviews

• BY

  Binghai Yan

  Dec 31, 2025
  4.0
  Good service and easy to each. It is right aside the beach. but the car I got is obviously old with a hole on the seat.
• DL

  Dar Lene

  Dec 4, 2025
  5.0
  Excellent experience with national. Picked up in Miami, returned in Tampa. No problems. Very good customer Service at both locations.
• DN

  Danila Navitski

  Nov 25, 2025
  1.0
  Worst experience ever. The guy at the counter (he didn’t give me his name, white guy with slightly curled hair) is the worst, shouldn’t be allowed to work with people ever. After I asked him a few questions (btw my appointment was at 10 am, but they told me it’s at least 2-3 hour wait) he was visibly annoyed and when I asked him why is he talking to me like that he told me to leave and the HE won’t rent me a car, even said he will call a police. Even his coworkers seemed surprised with such behaviour. Hope you will stay away from this terrible experience.
• SG

  Shay Garcia

  Nov 6, 2025
  1.0
  Stay away from this establishment. They didn't have any vehicle in my tier of car. They tried to offer me incomparable cars at no discounted rate. They used many excuses as to why they didn't have vehicle. No apologies or attempt to make reasonable accommodations. Miami is notorious for poor business practices and customer service. This place is no different.
• VI

  Vlad Ivanov

  Nov 5, 2025
  1.0
  STAY AWAY! Had a reservation for a 2 day car rental. I came in the morning and car was not ready. They told me come back in 2 hours, I came back in 2 hours. They told me come back in two hours again. In short, I picked up the car 8 hours later while my whole family was in limbo. I returned it after 23 hours and they would not refund me the money for 1 day. THEY STOLE MY MONEY. I had all day planned to go to everglades and that went sideways. Orbein Suarez Tri-brand Station Manager over email told me he would give me a voucher and guess what? That was a lie as well.

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