Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Miami Beach, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Collins Avenue location today.
Location
Hours
Reviews
3.5
313 reviews
5 stars
170
4 stars
16
3 stars
15
2 stars
13
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising staff like Tate and others reporting rudeness and unprofessional behavior from management.
Wait Times
Significant complaints about long wait times for vehicle pickup, often exceeding an hour, indicating understaffing and inefficiency.
Reservation Issues
Frequent reports of reservations not being honored, leading to customer frustration and disappointment.
Vehicle Condition
Concerns raised about the cleanliness and condition of vehicles upon pickup, with some customers receiving cars that were not properly prepared.
Communication Problems
Numerous instances of poor communication regarding reservations, wait times, and customer inquiries, leading to dissatisfaction.
- BJBrandon Johansky3 days ago5.0Ask for the guy Vossy. Excellent customer service from him. Future looks bright!
- AKAmit KishanJan 2, 20262.0The service staff were good but the 1.5hr wait time (20 people in checkin line and then again wait for car) to get a car is absolutely unacceptable. There's was no communication about the wait and the staff just went about as if there was no problem. They would have a clear idea about number of reservations for the day and should at least give a heads-up if they have any unavoidable situation for the delay. I would definitely stay away if you can.
- SFSedic FilipDec 30, 20251.0Have been waiting for one hour, only one person working slowly
- SSSepSepDec 16, 20255.0Great experience with Enterprise Miami It was my third time that I rented a car from Enterprise company, never regretted.they didn't have the car I chose online but not a problem.they offer another car same price. The agent who helped us I think his name was Vasi , Super friendly and fast. Thanks 👍 Recommended 👌👌
- JTjohn taylorDec 6, 20255.0Off cruise. Flight hours away. A week before wife said let’s try car rent. Did Costco and Enterprise Car Rental. We had leisurely cruise breakfast - taxi to car- mini tour of Miami Beach And got home 5 hour drive before we would have gotten on flight. And best of all saved money. We are going to do it again. Just booked with Enterprise .
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Miami Beach?
Enterprise Rent-A-Car is located at 4332 Collins Ave, Miami Beach, FL 33140.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 7:30 AM to 6:00 PM, Monday through Friday.
Does Enterprise Rent-A-Car offer luxury car rentals?
Yes, Enterprise Rent-A-Car offers luxury car rentals among their wide range of vehicle options.
What types of payment does Enterprise Rent-A-Car accept?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is it possible to make a reservation online for a rental car at this location?
Yes, you can reserve your rental car online via their reservation URL: https://www.enterprise.com/en/car-rental-locations/us/fl/collins-avenue-41fh.html?mcid=yext:245709
Does Enterprise Rent-A-Car offer airport pickup services?
Yes, Enterprise Rent-A-Car provides airport pickup services to assist customers.
Are discounts available for active military members at Enterprise Rent-A-Car?
Yes, Enterprise offers discounts for active military members.
Which nearby car rental agencies can customers easily access from Enterprise Rent-A-Car?
Nearby car rental agencies include Alamo Rent A Car, National Car Rental, and SIXT Rent a Car Miami Beach Collins Ave., providing customers with additional rental options close by.
What nearby accommodations are close to Enterprise Rent-A-Car for travelers?
Nearby hotels include Notebook Hotel, Hotel Pierre, Holiday Inn Miami Beach Oceanfront, and Four Points Hotel Miami Beach Itt Sheraton, ideal for travelers needing convenient lodging.
Can customers find dining options near Enterprise Rent-A-Car in Miami Beach?
Yes, nearby dining options include Paradise Cafe, Sunrise Cafe, Florida Grill, and Beaches Bar And Grill, offering various cuisines and atmospheres close to the rental location.