Enterprise Rent-A-Car

3.5
313 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Miami Beach, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Collins Avenue location today.

Location

Enterprise Rent-A-Car
4332 Collins Ave, Miami Beach, FL
33140, United States

Hours

Reviews

3.5
313 reviews
5 stars
170
4 stars
16
3 stars
15
2 stars
13
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising staff like Tate and others reporting rudeness and unprofessional behavior from management.

Wait Times

Significant complaints about long wait times for vehicle pickup, often exceeding an hour, indicating understaffing and inefficiency.

Reservation Issues

Frequent reports of reservations not being honored, leading to customer frustration and disappointment.

Vehicle Condition

Concerns raised about the cleanliness and condition of vehicles upon pickup, with some customers receiving cars that were not properly prepared.

Communication Problems

Numerous instances of poor communication regarding reservations, wait times, and customer inquiries, leading to dissatisfaction.
  • BJ
    Brandon Johansky
    3 days ago
    5.0
    Ask for the guy Vossy. Excellent customer service from him. Future looks bright!
  • AK
    Amit Kishan
    Jan 2, 2026
    2.0
    The service staff were good but the 1.5hr wait time (20 people in checkin line and then again wait for car) to get a car is absolutely unacceptable. There's was no communication about the wait and the staff just went about as if there was no problem. They would have a clear idea about number of reservations for the day and should at least give a heads-up if they have any unavoidable situation for the delay. I would definitely stay away if you can.
  • SF
    Sedic Filip
    Dec 30, 2025
    1.0
    Have been waiting for one hour, only one person working slowly
  • SS
    SepSep
    Dec 16, 2025
    5.0
    Great experience with Enterprise Miami It was my third time that I rented a car from Enterprise company, never regretted.they didn't have the car I chose online but not a problem.they offer another car same price. The agent who helped us I think his name was Vasi , Super friendly and fast. Thanks πŸ‘ Recommended πŸ‘ŒπŸ‘Œ
  • JT
    john taylor
    Dec 6, 2025
    5.0
    Off cruise. Flight hours away. A week before wife said let’s try car rent. Did Costco and Enterprise Car Rental. We had leisurely cruise breakfast - taxi to car- mini tour of Miami Beach And got home 5 hour drive before we would have gotten on flight. And best of all saved money. We are going to do it again. Just booked with Enterprise .

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Miami Beach?

Enterprise Rent-A-Car is located at 4332 Collins Ave, Miami Beach, FL 33140.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open from 7:30 AM to 6:00 PM, Monday through Friday.